Technical Program Manager - AI Applications, Enterprise Intelligence
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Key skills for this role
Role Overview
Join Electronic Arts’ Enterprise Intelligence organization, which develops data, AI, personalization, experimentation, analytics, and insights capabilities.
The AI Applications team builds and scales AI-driven products and capabilities for deeper insights, faster decisions, and data-informed outcomes.
Translate AI Applications strategy into execution across programs involving global teams in Austin and Hyderabad.
Report to the Director of Technical Program Management, Engineering Operations.
Key Skills for This Role
Full Job Posting
Role Overview
Join Electronic Arts’ Enterprise Intelligence organization, which develops data, AI, personalization, experimentation, analytics, and insights capabilities.
The AI Applications team builds and scales AI-driven products and capabilities for deeper insights, faster decisions, and data-informed outcomes.
Translate AI Applications strategy into execution across programs involving global teams in Austin and Hyderabad.
Report to the Director of Technical Program Management, Engineering Operations.
Responsibilities
- Manage end-to-end program execution, including scope, milestones, dependencies, risks, success measures, and delivery across AI Applications initiatives.
- Establish Agile and program operating rhythms for distributed teams, including quarterly and sprint planning, stand-ups, retrospectives, and backlog management.
- Align strategic priorities, ownership, and delivery outcomes with AI Applications, Engineering Operations, Product Management, Enterprise Intelligence, and business stakeholders.
- Lead capacity planning, resource allocation, OKRs, roadmap alignment, annual planning, quarterly planning, and leadership reporting across Austin and Hyderabad.
- Manage budgets, resourcing plans, and external or vendor partnerships.
- Track and mitigate risks and issues and provide transparent, proactive resolution.
- Provide data-driven leadership updates on progress, risks, dependencies, tradeoffs, and recommendations.
- Improve program delivery and team operating practices as AI Applications scales.
Qualifications
- Bachelor’s degree in computer science, engineering, business, or equivalent experience.
- At least 5 years of technical program management experience supporting complex, cross-functional initiatives.
- Experience working with global teams across multiple time zones, including the United States and India.
- Strong expertise in Agile methodologies and establishing planning and execution rhythms for technical teams.
- Experience in data, AI/ML, analytics, or insights-driven organizations.
- Experience managing capacity planning, budgets, and resourcing strategies.
- Experience driving alignment across technical and business stakeholders and establishing scalable operating mechanisms.
- Strong risk and issue management skills with a proactive, solution-oriented mindset.
- Excellent communication and stakeholder management skills.
Workplace
- This is a hybrid remote/in-office role.
Compensation
- The stated pay ranges are CAD 114,300–156,200 for British Columbia and CAD 114,300–148,500 for Ontario.
- Pay is one part of the overall compensation package, which may include benefits and incentive programs.
About Electronic Arts
Electronic Arts creates entertainment experiences and describes a workplace focused on adaptability, resilience, creativity, curiosity, learning, and experimentation.
EA provides locally tailored benefits that may include healthcare, retirement savings, paid time off, family leave, and wellness support.
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