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Technical Manager – Wireless & Two-Way Radio Business

Minerva Technologies
Dubai, UAE
Full Time
Manager
Hybrid
2 weeks ago
Wireless CommunicationsTwo Way Radio SystemsDMRTETRAP25LTE
Free

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Wireless CommunicationsTwo Way Radio SystemsDMR
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Job Summary

  • The Technical Manager is responsible for leading the technical operations, engineering activities, solution design, deployment, and support of wireless communication and two way radio systems.
  • The role involves managing technical teams, ensuring successful project delivery, maintaining customer satisfaction, and driving the growth of the wireless communications business through innovative solutions and technical expertise.

Technical Leadership

  • Lead and manage the technical team responsible for wireless and two way radio systems.
  • Provide technical guidance on system design, implementation, integration, and maintenance.
  • Develop and enforce technical standards, procedures, and best practices.
  • Stay updated with emerging wireless communication technologies and industry trends.

Solution Design & Engineering

  • Design and review wireless communication solutions including: Analog and digital two way radio systems; DMR, TETRA, P25, LTE/MCX communication systems; Repeaters, base stations, dispatch systems, and IP based radio networks.
  • Conduct site surveys, coverage analysis, and network planning.
  • Prepare technical proposals, system architecture, and engineering documentation.

Project Management

  • Plan, execute, and monitor wireless communication projects from initiation to completion.
  • Coordinate with customers, vendors, subcontractors, and internal stakeholders.
  • Ensure projects are delivered on time, within budget, and according to specifications.
  • Manage project risks, change requests, and quality assurance activities.

Customer Support & Service Management

  • Oversee installation, commissioning, troubleshooting, and maintenance activities.
  • Provide advanced technical support for complex customer issues.
  • Ensure compliance with Service Level Agreements (SLAs).
  • Conduct technical presentations and customer training programs.

Business Development Support

  • Work closely with the sales team to identify customer requirements and develop solutions.
  • Support pre sales activities including demonstrations, proof of concepts, and technical consultations.
  • Review RFPs, RFQs, and tenders and contribute to proposal preparation.
  • Build strong relationships with key customers, partners, and manufacturers.

Team Management

  • Recruit, train, mentor, and evaluate technical personnel.
  • Assign tasks and manage team performance.
  • Promote a culture of safety, innovation, accountability, and continuous improvement.

Compliance & Quality

  • Ensure compliance with telecommunications regulations and industry standards.
  • Maintain quality control processes and documentation.
  • Monitor health, safety, and environmental requirements during field operations.

Required Qualifications

  • Bachelor's Degree in Telecommunications Engineering, Electronics Engineering, Electrical Engineering, Computer Engineering, or a related field.
  • Minimum 7–10 years of experience in wireless communications and two way radio systems.
  • Minimum 3–5 years of experience in a technical leadership or management role.
  • Strong knowledge of: DMR, TETRA, P25, LTE, and RF technologies; IP networking and communication systems; Radio frequency propagation and coverage planning; Dispatch and control room solutions.
  • Experience with major vendors such as Motorola Solutions, Hytera, Kenwood, Icom, Sepura, or similar.

Preferred Certifications

  • Motorola Solutions Technical Certifications
  • Hytera Technical Certifications
  • PMP (Project Management Professional)
  • CCNA or equivalent networking certification
  • RF and wireless communication certifications

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