indeed
Team Leader
IdeaCrate Edutainment
Abu Dhabi, UAE
Senior
Onsite
AED 4,000/month
Discovered Yesterday
operations managementteam leadershipcustomer experiencesales and revenue managementSOP enforcementinventory management
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Role Overview
Lead and inspire the Orange Wheels team to deliver exceptional customer experiences and smooth daily operations.
Ensure SOP adherence and support growth while maintaining a premium edutainment experience for children.
The role is based in person and lists pay of AED 4,000 to AED 5,000 per month.
Key Skills for This Role
operations managementteam leadershipcustomer experiencesales and revenue managementSOP enforcementinventory management
Full Job Posting
Job Purpose
Lead and inspire the Orange Wheels team to deliver exceptional customer experiences and smooth daily operations.
Ensure SOP adherence and support growth while maintaining a premium edutainment experience for children.
The role is based in person and lists pay of AED 4,000 to AED 5,000 per month.
Daily Operations
- Supervise centre operations, grooming standards, daily briefings, attendance, employee conduct, inventory, supplies, and ordering.
- Coordinate parties, submit daily end-of-day reports, enforce SOPs, and provide operational support when colleagues are unavailable.
- Implement promotional activities and maintain an efficient, safe, and supportive working environment.
Sales and Customer Experience
- Contribute to weekly sales targets through effective team management and maintain the daily sales board.
- Lead customer experience across play areas, the cafe, party hall, and retail spaces.
- Manage children and parents, resolve complaints, and maintain cleanliness and satisfaction standards.
Reporting and Risk
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