TDS Operations Analyst II

CAD 59,500 - CAD 84,000 CAD

Key Accountabilities

Customer

• Lead a diverse range of stakeholders; communicate effectively by adapting style and technique to a diverse audience
• Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
• Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach
• Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business
• Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
• Contribute to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
• Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements

Shareholder

• Lead requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
• Provide leadership / guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions
• Identify scope changes and complete analysis to determine impact to project benefits and risks
• Facilitate and follow a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
• Identify, document and validate current state processes and work with the business and stakeholders to design the desired future state
• Establish and maintain full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met
• Proactively identify and track requirements risks, issues, assumptions, dependencies, constraints and anticipate and effectively manage risks related to requirements. Align decisions to TD’s risk appetite
• Contribute to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution
• Adhere to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines
• Own and complete relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities
• Take ownership and communicate progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate
• Support implementation / post implementation activities as defined in the project plan
• Forecast, define and manage the requirements effort including cost and timeline
• Support the Request for Information (RFI) or Request for Proposal (RFP) with vendors if required
• Contribute to the development of the seed funding request by ensuring project scope and benefits are clearly articulated and risks are identified
• Ensure accuracy of the business requirements documentation to mitigate against project changes and reduce/manage cost to the project
• Critique and analyze requirement change requests to challenge impact to original business need as defined by project charter
• Deliver detailed level requirements to support downstream estimates and delivery of business case anchored to business requirements

Employee And Team

• Contribute to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices
• Continuously enhance knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
• Lead, motivate and develop relationships with the business, stakeholders, and technology partners to develop productive working relationships
• Engage, enable and lead stakeholders to agreement /consensus on the business requirements
• Prioritize and manage work load and capacity to deliver on project milestone dates
• Own development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
• Foster a collaborative team environment by participating in team meetings and reward & recognition programs
• Contribute to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community

Breadth & Depth

• Leads Requirements Management / work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects
• Proficiency with data mining and statistical analysis
• Analyze data for trends and patterns
• Translate complex business and operational processes into coherent visual process maps
• Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle
• Gain/acquire sound understanding of business and user interaction with technology throughout project delivery
• Work performed under minimal management guidance and supervision
• Document current state, define future state, and identify gaps

Experience & Education

• 3-5 years related experience in project management is an asset
• Experience with Capital Markets and Trade Lifecycle is an asset
• Knowledge of Financial Instruments and Products is an asset
• Prior experience with any of the following regulatory reporting (OSC, CFTC, EMIR, MAS, LOPR, MIFID, SFTR, IIROC, CAT, FINRA, SEC)
• Experience working with Excel, Visio, Project Plan, PowerPoint
• Alteryx, Python, SQL, Java, Tableau knowledge is a strong asset
• Business Analysis Accreditation is an asset
• Postgraduate degree in relevant discipline (Statistics, Data Analytics, Economics) is an asset
• À propos de nous
• Valeurs Mobilières TD offre une vaste gamme de produits et de services liés aux marchés financiers aux entreprises, aux gouvernements et aux institutions qui nous choisissent pour notre innovation, notre exécution et notre expérience.
• Avec plus de 6 500 professionnels actifs dans 40 villes du monde, nous travaillons à rendre chaque interaction, chaque produit et chaque expérience remarquablement humaine et agréablement simple.
• Nos services comprennent la souscription et la distribution de nouvelles émissions, la prestation de conseils fiables et de renseignements de premier plan, un accès élargi aux marchés mondiaux et la prestation de solutions bancaires intégrées.
• En 2023, nous avons acquis Cowen Inc., permettant ainsi à nos clients de profiter d’un service de négociation d’actions américaines de premier ordre et d’une équipe de recherche sur les actions très diversifiée, tout en faisant croître les activités de notre solide banque d’investissement diversifiée.
• Ensemble, nous réimaginons l’expérience bancaire et ses possibilités pour notre clientèle, nos collègues et nos collectivités.
• Notre programme de rémunération globale
• Notre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues et leur famille à atteindre leurs objectifs en matière de bien-être mental, physique et financier. La rémunération globale à la TD inclut le salaire de base, la rémunération variable et bien d’autres régimes clés, comme des avantages sociaux en matière de santé et de bien-être, des régimes d’épargne et de retraite, des congés payés, des avantages bancaires et des rabais, des occasions de développement de carrière et des programmes de récompenses et reconnaissance. En savoir plus

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