Tailoring Atelier Manager
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Key skills for this role
About the Role
Chanel is seeking a Tailoring Atelier Manager to oversee the fitting ceremony and atelier operations in Dubai. The role combines tailoring expertise with team management, ensuring perfect fit excellence and client satisfaction.
Key Skills for This Role
Responsibilities
- Conduct fittings with VIC clients and adapt to exceptional contexts
- Guide Fitting Tailors in development and coach during fitting ceremony
- Assess and validate adjustments ensuring fluid teamwork and high quality
- Support and develop tailoring team to achieve boutique and Atelier objectives
- Conduct mid year and annual development conversations and define training plans
- Pilot tailoring activities and monitor KPIs (volumes, quality, client experience)
- Manage Atelier agenda, supplies orders, inventory, and equipment maintenance
- Proactively engage with CHANEL&moi teams locally and across Europe
Requirements
- Degree in sewing or alterations
- Proven experience in tailoring and team management, ideally in luxury environment
- Expert in tailoring with ability to pass on savoir faire
- Exemplary rigor, continuous pursuit of perfection, dedication to service
- Passionate about Fashion and Luxury
- Fluent in English; additional languages a strong advantage
Full Job Posting
Role Overview
- You report directly to the RTW Sales Manager or Operation Manager of the boutique, while maintaining a dotted line collaboration with the CHANEL&moi RTW & Ecole de la Retouche team in Paris.
- This dual reporting structure ensures seamless alignment between boutique objectives and technical excellence in alterations.
Key Responsibilities
- Conduct fittings with VIC clients and adapt seamlessly to exceptional contexts.
- Guide Fitting Tailors in their development, coach them during the fitting ceremony and monitor tailoring steps.
- Assess and validate adjustments alongside Fitting Tailors and Tailors, ensuring fluid teamwork and upholding highest standards.
- Support and develop the tailoring team to achieve boutique and Atelier objectives.
- Conduct mid year and annual development conversations, define and monitor development and training plans.
- Pilot tailoring activities and monitor KPIs as volumes, quality, and client experience.
- Manage Atelier agenda, supplies orders, inventory, and maintenance of equipment.
- Proactively engage with CHANEL&moi teams locally and across Europe.
Qualifications
- Degree in sewing or alterations.
- Proven experience in tailoring and team management, ideally in luxury environment.
- Expert in tailoring with ability to pass on savoir faire.
- Exemplary rigor, continuous pursuit of perfection, dedication to service.
- Passionate about Fashion and Luxury.
- Fluent in English; proficiency in additional languages is a strong advantage.
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