Sales Manager - Dubai Mall Fashion
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Key skills for this role
About the Role
The role involves managing a team, driving business strategy, ensuring client experience, and embodying brand values with strong leadership and communication skills.
Key Skills for This Role
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Overview
- Combining strong leadership, a strong team spirit, a passion for Fashion and a strong results orientation and business acumen, the Sales Manager develops the individuals potential, excellence of the customer experience of his/her team and paves the way for success of his/her business activity.
- Enthusiastic, pro-active and attentive, he/she works closely with the Client Experience Manager team and the Boutique management and thus promotes collaboration and the successful achievement of results.
- Reporting to the Deputy Boutique Manager, you will contribute to the success of the boutique through ensuring excellent client experience, demonstrating proper planning, follow up and efficient leadership.
- The Sales Manager develops the potential of each individual team member and paves the way for success of his/her business activity.
- As a true ambassador of Style and Brand Image, the Sales Manager contributes to making CHANEL the ultimate reference in luxury.
- Your main responsibilities are:
- Managing a team of Fashion Advisors
- Ensure the teams proper understanding and deployment of the House's strategy.
- Coach the team to bring it to a high level of style expertise and client experience.
- Federate and motivate the team towards the achievement of commercial objectives via regular one-to-one follow-up meetings.
- Maximize the potential of the individual, define the priority actions of individual skills development, and monitor them while ensuring regular communication to the Deputy Manager on this topic.
- Driving the business and managing an activity
- In collaboration with Deputy Manager contribute to the development and implementation of the boutique overall business strategy.
- Oversee the compliance with Boutique procedures and the Boutique Charter.
- Pro-actively propose suggestions for a better client experience and boutique operational efficiency.
- Manage and monitor sales of an activity to ensure strong progress towards the goal.
- Assist in buying of the collections for the boutique while respecting the budget, the guidelines and the one boutique one story.
- Perform quantitative analyses to make recommendations related to business and product strategy.
- Set up action plans aimed at developing business and performance of his activity.
- Make regular reports to the Boutique Management.
- Ensure the visibility of the product line in collaboration with Visual Merchandising.
- Optimize inventory management and follow sell-through and inventory objectives for his category.
- Being an ambassador of the brand
- With clients ensure consistent delivery of client experience in line with the brand guidelines and participation in client events.
- Always embody the environmental and societal values of the House and acts as an ambassador of the house.
- Use Chanel Brand Image as a filter in decision making.
- You are energised by:
- You are results driven with excellent communication skills and strong leadership capabilities.
- Your solution-oriented and detail-oriented mindset in addition to your empathetic approach in complex and ever-changing environment.
- You are driven by developing people and supporting teams to grow and succeed together.
- You will bring:
- Natural leadership and strong managerial skills Curiousity and innovative thinking.
- Comfortable in the field of coaching and formalizing individual action plans for development of his team
- Exemplarity, accuracy and detail-oriented mindset.
- Knowledge of fashion, style and current trends.
- Intercultural openness.
- Flexibility towards the airport shifts and strong sense of teamwork.
- Excellent spoken and written English skills are a must.
- Position based in Dubai Mall
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