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Systems Integration Analyst
NTT DATA
IND
Onsite
Discovered 1 weeks ago
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Role Overview
NTT DATA is seeking a Systems Integration Analyst in Hyderabad, Telangana, India.
The role provides application support, monitoring, maintenance, incident management, documentation, testing, and application improvement.
Key Skills for This Role
Informatica B2B DXInformatica B2B DTInformatica PowerCenterInformatica Intelligent Cloud ServicesMS-SQL ServerApplication monitoring tools
Full Job Posting
Role overview
NTT DATA is seeking a Systems Integration Analyst in Hyderabad, Telangana, India.
The role provides application support, monitoring, maintenance, incident management, documentation, testing, and application improvement.
Technical support
- Provide L1, L2, and L3 support for software applications.
- Troubleshoot end-user application issues and collaborate with developers, IT teams, and vendors on fixes.
- Escalate unresolved issues to higher-level support or specialized teams.
Monitoring and maintenance
- Monitor scheduled jobs and ensure successful completion.
- Perform updates, backups, configuration changes, upgrades, patches, and migrations.
- Help maintain continuity of application services.
Incident management
- Log, track, and manage incidents and service requests using ticketing systems.
- Follow escalation and resolution procedures.
- Participate in root cause analysis and problem management activities.
Documentation and collaboration
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