Surveillance Investigator-Technician Assistant

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Operates a closed circuit television system to monitor gaming, money-handling activity and procedure compliance in all departments
• Records any irregular gaming activity through accurate, detailed reports
• Operates all surveillance equipment including, but not limited to, digital system, monitors, computers, controllers and cameras as assigned
• Provides written and oral court testimony
• Maintains Surveillance equipment and databases
• Maintains a proficient knowledge of all policies and procedures
• Becomes familiar with current list of undesirables and cheats maintained by the Surveillance and Security departments
• Develops a broad knowledge of games and casino rules, procedures and administration
• Maintains knowledge of cheating methods and other related activities
• Prepares Activity reports, Incidents Reports and Surveillance Special Reports as required
• Safeguards all confidential information and maintains department integrity
• Reports any personal circumstances that may pose a conflict of interest or hamper creditability of the Surveillance department
• Conducts initial investigations, gathers evidence and complies with relevant legal requirements
• Responsible for the installation, testing and maintenance of surveillance CCTV equipment for Prairie Band Casino & Resort according to Kansas Gaming regulations and Department specifications
• Makes required adjustments or repairs to equipment as assigned to maintain maximum efficiency
• Maintains CCTV inventory and assists in the ordering of parts as needed
• Observes all safety regulations in the performance of assigned duties and reports any safety hazards to the Director
• Remains current regarding technological changes in equipment and makes recommendations for upgrades, changes and new equipment
• Assists the Surveillance Technician with duties as assigned
• Adheres to regulatory, departmental, and company policies and encourages others to do the same
• Must project professionalism, and a consistently friendly demeanor
• Performs additional duties as required

KNOWLEDGE, SKILLS, AND EXPERIENCE

• Required
• Must be at least 21 years of age
• High School Diploma or GED
• Significant demonstrated knowledge of CCTV equipment systems, proficiency in the use of tools of the trade including hand power and machine equipment, testing devices and instruments, as applicable
• Must be able to safely operate equipment, including but not limited to: Skyjack, cherry picker, etc.
• Professional appearance as outlined in the Prairie Band Casino & Resort Team Member Handbook
• Must be able to work both independently and as a member of a team
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Complies with Tribal State Gaming Compact rules and approved system of Internal Controls
• Strong math proficiency and writing skills
• At least one year experience with Microsoft Office products
• A record of satisfactory performance and reliability in all prior and current employment
• Preferred
• Familiarity with camera equipment and methods of operation and recording
• Experience in loss prevention
• Experience in conducting investigations

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS

Indian Preference Exercised