Surveillance Investigator
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Key skills for this role
Key Skills for This Role
Full Job Posting
ESSENTIAL DUTIES AND Responsibilities
- Operates a closed circuit television system to monitor gaming, money-handling activity and procedure compliance in all departments
- Conducts undercover investigations and internal audits with the use of surveillance equipment
- Gathers evidence and complies with all relevant legal requirements
- Prepares Activity Reports, Incidents Reports and Surveillance Special Reports as required
- Provides written and oral court testimony
- Maintains Surveillance equipment and databases
- Maintains a proficient knowledge of the following: Internal Controls, Casino policies and procedures, and specific gaming rules
- Maintains knowledge of cheating methods and other related activities, as well as known offenders
- Safeguards all confidential information and maintain department integrity
- Reports any personal circumstances that may pose a conflict of interest or hamper credibility of the Surveillance department
- Adheres to regulatory, departmental and company policies and encourages others to do the same
- Must project professionalism and a consistent friendly demeanor
- Performs additional duties as required
KNOWLEDGE, SKILLS, AND EXPERIENCE
- Required
- Must be at least 21 years of age
- High School Diploma or GED
- Must be able to work both independently and as a member of a team
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed
- Complies with Tribal State Gaming Compact rules and approved system of Internal Controls
- Strong math proficiency and writing skills
- At least one year experience with Microsoft Office products
- A record of satisfactory performance and reliability in all prior and current employment
- Preferred
- Experience in loss prevention
- Familiarity with camera equipment and methods of operation and recording
- Professional appearance as outlined in the Prairie Band Casino & Resort Team Member Handbook
- Experience in conducting investigations
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS
Physically mobile with reasonable accommodations
Able to sit or stand for long hours observing numerable Closed Circuit Television screens (8-10 hours)
Able to observe and recall specific details of incidents and persons
Manual dexterity to operate digital system, monitors, computers, controllers and cameras
Excellent vision including peripheral
Must be able to differentiate colors of gaming chips
Must be able to respond to visual and aural cues
Be able to bend, stoop, reach, kneel and grip items when necessary
Must be able to read, write, speak and understand English
Operate in mentally and physically stressful situations
High Attention to detail
Ability to maintain focus in a fast paced environment
Self-motivated, able to multi-task and works well with minimal supervision
Must be able to meet the level one or sedentary work requirements based on the Department of Labor Dictionary of Titles: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently
Indian Preference Exercised
Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort’s hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.
About Prairie Band Casino & Resort
Tribal-owned Kansas casino resort serving guests with gaming, hotel stays, dining, entertainment, golf, and RV camping.
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