Room Attendant

ESSENTIAL DUTIES AND Responsibilities

• Cleans guests rooms per established protocol
• Responsible for ensuring each guest room meets established level of cleanliness to achieve guest satisfaction
• Washes and folds linens for rooms as needed
• Handles special requests in a manner that ensures guest satisfaction
• Responsible for checking keys in and out at the beginning and end of each shift and for maintaining the safety of the key while on duty
• Ensures guest rooms are properly secured prior to occupancy and upon entering and leaving an occupied room
• Follows established lost and found procedures
• Maintains vacuums and other equipment in a clean manner
• Maintains linen closets in an orderly manner
• Functions as House Person, Laundry Attendant, Heavy Duty Room Attendant and/or Rooms Control Coordinator as needed
• Performs the duties of EVS Cleaning Person as needed
• Adheres to regulatory, departmental and company policies in an ethical manner and encourages others to do the same
• Other duties as assigned

KNOWLEDGE, SKILLS, AND EXPERIENCE

• Required
• Available to work required schedule which may include nights, weekends, holidays, and extended hours as needed
• Professional appearance as outlined in the Prairie Band Casino & Resort Team Member Handbook
• Ability to work well with team members and supervisory staff
• A record of satisfactory performance and reliability in all prior and current employment
• Preferred
• High School diploma or GED
• Previous hotel housekeeping and/or environmental services experience
• Prior customer service experience

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS

Indian Preference Exercised