Supervisor-Spa
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Key skills for this role
About the Role
The Westin Doha is seeking a Spa Supervisor to oversee daily spa operations, ensure guest satisfaction, and lead the team. Responsibilities include scheduling, inventory management, and maintaining service standards.
Key Skills for This Role
Responsibilities
- Inform employees about hotel information, policy changes, and other relevant information
- Answer questions about available services and amenities
- Confirm guest name and treatment type before starting
- Monitor and adhere to the schedule throughout the day
- Promote and sell spa services and retail products
- Order additional products, supplies, or equipment
- Inspect work areas and equipment to ensure company standards
- Assist management in hiring, training, scheduling, motivating, and coaching employees
Requirements
- High school diploma or equivalent GED
- At least 2 years of related work experience
- No prior supervisory experience required
Full Job Posting
Additional Information
- Job Number: 26012531
- Job Category: Spa
- Location: Salwa Road, Doha, Qatar
- Schedule: Full Time
- Located Remotely? N
- Position Type: Non Management
Responsibilities
- Informar a los empleados con respecto a la información general sobre el hotel, los grupos internos, los cambios de política u otra información pertinente.
- Responder las preguntas sobre los servicios disponibles, la información general sobre el hotel y las comodidades.
- Confirmar el nombre y el apellido del huésped y el tipo de tratamiento programado antes de comenzarlo.
- Supervisar y cumplir el horario programado durante todo el día.
- Promover y vender los servicios y productos al por menor del spa o salón de belleza.
- Hacer pedidos de productos adicionales, provisiones o equipo.
- Inspeccionar las áreas de trabajo, los instrumentos y el equipo para asegurarse de que cumplan con los estándares de la compañía.
- Asistir a la gerencia en la contratación, capacitación, programación, motivación y entrenamiento de los empleados.
APTITUDES DESEABLES
- Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (GED).
- Experiencia laboral afín: Al menos 2 años de experiencia laboral afín.
- Experiencia como supervisor: No se requiere experiencia como supervisor.
- Licencia o certificación: Ninguna
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