Complex Revenue Executive
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Key skills for this role
About the Role
Westin Hotels & Resorts is hiring a Complex Revenue Executive to assist in managing rooms inventory and maximize cluster revenue. The role involves reporting, analysis, and system maintenance.
Key Skills for This Role
Responsibilities
- Assist in managing rooms inventory to maximize cluster rooms revenue
- Assist in preparing competitive analysis and supporting documents for market sales strategy meetings
- Assist in managing room authorizations, rates, and restrictions
- Perform all Revenue Management month end reporting and auditing
- Provide forward looking information for forecasting and targeting need areas
- Accurately generate, process and update all property and market Revenue Management reports
- Assist with system maintenance including inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks
- Assist with training of new associates on revenue management tools
- Assist in implementing hotel sales strategies in reservation and inventory systems
Requirements
- High School diploma or G.E.D. equivalent
- At least 1 year related work experience
- No supervisory experience required
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds
- Ability to stand, sit, or walk for an extended period
Full Job Posting
Position Summary
- Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.
- Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.
- Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.
- Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.
- Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.
- Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.
- Assist with training of new associates as necessary on revenue management tools.
- Assist in the implementation of hotel sales strategies in the reservation and inventory systems.
Preferred Qualifications
- Education: High School diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Additional Information
- Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
- Comply with quality assurance expectations and standards.
- Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance; stand, sit, or walk for an extended period of time.
- Perform other reasonable job duties as requested.
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