Supervisor – Fine Dining Restaurant
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Key skills for this role
Role Overview
Oversee daily operations in a fine dining restaurant and ensure exceptional guest service.
Maintain F&B standards and coordinate effectively between front-of-house and back-of-house teams.
Lead staff performance and support consistent service excellence.
Key Skills for This Role
Full Job Posting
Position Summary
Oversee daily operations in a fine dining restaurant and ensure exceptional guest service.
Maintain F&B standards and coordinate effectively between front-of-house and back-of-house teams.
Lead staff performance and support consistent service excellence.
Key Responsibilities
- Supervise daily restaurant operations, service quality, and guest satisfaction.
- Lead and motivate waiters, hostesses, and support teams.
- Monitor table settings, food presentation, and service flow.
- Handle guest inquiries and complaints and ensure prompt resolution.
- Prepare staff duty rosters and manage manpower allocation.
- Conduct training to improve service skills and product knowledge.
- Ensure compliance with hygiene, safety, and municipality regulations.
- Support sales targets, cost control, and operational KPIs.
- Coordinate with kitchen and bar teams for seamless service delivery.
- Assist with menu promotions, special events, and catering arrangements.
Requirements
- Proven supervisory experience in fine dining restaurants or luxury hospitality.
- Strong leadership, communication, and problem-solving skills.
- Knowledge of F&B service standards, HACCP, and hygiene protocols.
- Ability to manage staff performance and deliver consistent guest experiences.
- Immediate availability is preferred.
Workplace
- The role is performed in person at the restaurant.
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