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Supervisor

The Meydan Hotel
Dubai, UAE
Full Time
Mid
Onsite
Today
Food and Beverage ServiceSupervisionCommunicationUpsellingFood HygieneComputer Literacy
Free

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Food and Beverage ServiceSupervisionCommunication
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Job Summary

  • The F&B Supervisor will assist the Restaurant Manager to plan, organize and direct all processes of the outlet.
  • Ensure the outlet provides quality Food and Beverage service consistent with SOPs and achieves maximum revenue and profit.

Key Responsibilities

  • Ensure all Colleagues activities adhere to and support The Meydan Hotel standards.
  • Provide hands on support and assistance to Colleagues to ensure highest levels of service and courtesy.
  • Conduct team briefing, meeting and training as directed by Management.
  • Assist management to maintain departmental SOP and ensure all Colleagues follow SOPs.
  • Supervise the level, consistency and quality of table and/or counter service of all menu items.
  • Ensure effective link between kitchen and service areas.
  • Ensure all outlet processes adhere to food hygiene regulations and procedures.
  • Monitor Food and Beverages being served and service quality, escalating problems to Management.
  • Actively promote up selling techniques to exceed guest expectations and increase revenue.
  • Provide specialist advice to guests and Colleagues on Food and Beverages.
  • In absence of Restaurant Manager, take responsibility for operational issues.
  • Any other duties as may reasonably be requested by Management.

Skills, Experience & Educational Requirements

  • Fluency in English is essential; any additional languages preferable.
  • Previous experience in Hospitality sector and/or Food and Beverage department in a Resort environment (preferably five star).
  • Computer literate.
  • Strong administrative abilities.
  • Ability to lift heavy objects to complete duties and guest requests.
  • Ability to perform duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with minimum supervision.
  • Ability to have strong guest oriented services and communication skills.

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