Hostess
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Key skills for this role
About the Role
The Meydan Hotel is looking for a Hostess to welcome and greet guests, assist with seating, and ensure a warm dining experience. The role requires excellent interpersonal skills, the ability to work under pressure, and basic math for cash and POS.
Key Skills for This Role
Responsibilities
- Welcome and greet guests, ensure warm welcome and farewell
- Assist guests with seating or other requests
- Maintain reservation book updated and in impeccable order
- Answer the phone appropriately and according to standard
- Escort guests to the table or other areas when required
- Provide information about the restaurant and other areas of the resort
- Ensure personal appearance and uniform are as per standard
- Keep workplace tidy and clean at all times, maintain personal hygiene
- Assist supervisor/team leader in best practices and communicate improvements
- Ensure financial performance by verifying correctness of invoices and guest checks
Requirements
- Ability to read and write in English
- Excellent interpersonal and communication skills
- Ability to work well under pressure
- Great memory and organizational skills
- Basic (but accurate) math for cash and POS
- Cooperative attitude and willingness to learn
Full Job Posting
Job Summary
- The Hostess welcomes and greets guests, ensures warm welcome and farewell, assists guest in seating or other requests.
Key Responsibilities
- Follows standards and procedures within his operation
- Assists supervisor/team leader in best practice and continuously seeks to improve existing standards and procedures and communicates the same to higher level
- Ensure financial performance of operation by diligently controlling all finance accounts related documents, verify correctness of invoices and guest checks
- Meets, greets and bids farewell to guests according to standards
- Responds to guest needs in appropriate manner and time or as per standard
- Maintains reservation book updated and in impeccable order
- Keeping her workplace tidy and clean at all times, maintains personal hygiene
- Escorts guest to the table or to other areas if and when required
- Provides any information guests may ask, hence, to be informed not only about the designated restaurant but also other areas of the resort
- Answers the phone appropriately and according to standard
- Ensures that personal appearance and uniform are as per standard
- Attentive and assertive to guest needs
Skills, Experience & Educational Requirements
- Hostess may require to have the ability to read and write in English, a third language is a plus, to take and follow instructions in both verbal and written form
- Excellent interpersonal and communication skills
- Ability to work well under pressure
- Great memory and organizational skills
- Basic (but accurate) math for cash and POS
- Cooperative attitude and willingness to learn
About The Meydan Hotel
- Situated at the heart of Dubai’s world renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy.
- Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service.
- We are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.
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