Suburban Study Hub Manager

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.

Located in the heart of Western Sydney, the Macquarie Fields Study Hub makes tertiary education more accessible for local students by providing purpose-built study spaces, academic support and student services. Open to learners enrolled in any Australian tertiary institution, the Hub helps reduce barriers to higher education and creates opportunities for local communities to thrive.

As the Suburban Study Hub Manager, you will lead the delivery and continuous improvement of the Hub, overseeing operations, budget management, governance reporting and community engagement activities. You will build and maintain strategic partnerships with universities, schools, community organisations, industry partners and government agencies to strengthen pathways to tertiary education and support positive outcomes for students and the community.

This is a temporary full-time opportunity until November 2027 and is a campus-based role requiring onsite attendance five days per week at the Macquarie Fields Study Hub. The role operates on a rotating roster between 7:00am and 7:00pm, with 7-hour morning and afternoon shifts. Travel within the local area will also be required to support stakeholder engagement and business needs.

This innovative project is supported by the Australian Government through the Suburban University Study Hubs Program.

You are a collaborative and community-focused leader with experience managing operations, building stakeholder relationships and delivering impactful services. You bring strong communication, organisational and problem-solving skills, with the ability to manage competing priorities, engage diverse stakeholders and foster partnerships that create meaningful opportunities for students and local communities.

To find out more about the role, click to view the Role Description.

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

Your current resume

A response to the below targeted question when prompted in the application form (max. 500 words)

Targeted Question: You are managing a Study Hub where student utilisation is below target and stakeholder partnerships are at varying stages of development. Describe how you would develop and implement a 12-month plan to improve Hub performance and move the Hub towards a sustainable, high-performing operation.

In your response, outline your key priorities, how you would engage stakeholders and allocate resources, manage key risks, monitor performance and measure success. Also explain what you would do if evidence showed that a major initiative was not delivering the intended benefit.

General recruitment and adjustment enquiries: Contact Talent Acquisition Advisor, Sarah Aitchison via email sarah.aitchison4@tafensw.edu.au or call 0435 078 206.

Role-specific enquiries: Contact Amit Chhetri, Senior Manager, Campus Services via email amit.chhetri@tafensw.edu.au

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.