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Store Supervisor
Match | ماتش
Baladiyat ad Dawhah, QAT
Full-time
Entry
Onsite
Discovered Today
Store operationsSales performance managementInventory managementCustomer serviceStaff schedulingTeam leadership
Free
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Store operationsSales performance managementInventory management
Key Skills for This Role
Store operationsSales performance managementInventory managementCustomer serviceStaff schedulingTeam leadership
Full Job Posting
Key Accountabilities
- Oversee daily store operations, including opening, closing, and adherence to company policies.
- Monitor sales performance and implement strategies to meet or exceed sales targets.
- Ensure excellent customer service and handle complaints, inquiries, and issues professionally.
- Manage stock levels, product orders, shipments, stock counts, and inventory records.
- Maintain a clean, organized, and visually appealing store with proper displays and signage.
- Prepare schedules, delegate tasks, and ensure team coverage and productivity.
- Recruit, hire, train, coach, motivate, and review store staff.
- Implement security measures and manage sales, expense, and cash-handling records.
- Perform other work requested by the direct manager.
Qualifications
- Bachelor’s degree in business, management, or a related field.
- More than 5 years of experience combining leadership, operational, and customer-facing responsibilities.
- Ability to communicate verbally and in writing with staff, customers, and stakeholders.
- Ability to guide, motivate, train, and develop employees.
- Ability to mediate disputes and resolve staff or customer issues.
- Ability to handle customer complaints and inquiries professionally.
- Understanding of sales techniques and strong organization in a store environment.
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