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Store Operations Assistant / Specialist

مركز الابتكار الاجتماعي سنا | Sana Social Innovation Center
Dubai, UAE
Full-time
Entry
Onsite
Discovered 2 weeks ago
Retail store operationsInventory managementStock replenishmentCustomer serviceRetail merchandisingSales documentation
Free

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Retail store operationsInventory managementStock replenishment
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Role Overview

Sana Social Innovation Center is hiring Store Operations Assistants or Specialists for retail operations in the United Arab Emirates.

The roles support daily operations, inventory activities, customer service, and store performance.

The positions are full-time and on-site in a retail environment.

Store Operations

  • Support daily store operations and smooth workflow.
  • Assist with opening, closing, and general store procedures.
  • Identify operational issues and escalate them to management when required.
  • Ensure company procedures, safety standards, and operational policies are followed.

Inventory and Documentation

  • Monitor stock levels, deliveries, and product movements.
  • Assist with stock counts, replenishment, and inventory records.
  • Maintain accurate operational and sales documentation.
  • Prepare basic reports relating to inventory, sales, and store operations.

Customer and Sales Support

  • Assist customers and respond to general enquiries professionally.
  • Support sales teams in achieving store performance targets.
  • Support product displays, merchandising, store presentation, promotions, campaigns, launches, and other store activities.
  • Coordinate with suppliers, delivery teams, and internal departments.

Qualifications and Experience

  • A diploma or degree in Business, Retail Management, Operations, or a related field is advantageous.
  • Previous retail, customer service, administration, or operations experience is advantageous.
  • Basic knowledge of Microsoft Office is advantageous.

Core Capabilities

  • Strong organizational, time-management, communication, interpersonal, problem-solving, and multitasking abilities.
  • Customer-focused, professional, positive, detail-oriented, and accurate approach.
  • Ability to work independently and effectively within a team.
  • Willingness to learn new systems, processes, and retail procedures.
  • Comfort working in a fast-paced retail environment.

Development Opportunities

  • The role offers practical exposure to inventory, sales, merchandising, customer service, and business operations.
  • Training, professional development, and potential progression into store supervisor, store manager, or operations roles are described.

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