Store Manager | Retail | Premium Fashion | Dubai, UAE
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Key skills for this role
About the Role
Al-Futtaim Retail seeks a Store Manager for its premium fashion stores in Dubai. You will drive sales, ensure excellent customer service, manage team performance, and maintain operational standards.
Key Skills for This Role
Responsibilities
- Network and support recruiting, hiring, developing, and retaining high quality management and associates for store profile and succession planning
- Lead by example in training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and customer service
- Organize weekly staff meetings and daily briefings to review store performance, communicate company goals, and set new store procedures and performance targets
- Ensure excellent customer service is prioritized by consistently executing the Customer Experience through regular assessments, coaching, and follow up with the team
- Maintain visibility and lead by example on the selling floor to assist customers and support all selling functions
- Implement visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom
- Meet or exceed profitability expectations for the store in terms of sales, payroll, shrink, and conversion rates
- Create and execute strategies to maximize store sales and control expenses
- Control company assets by adhering to loss prevention measures, consistent management of inventory, stock movements, sales, returns, exchanges, and store maintenance
- Execute and comply with all company policies and store procedures consistently
Requirements
- High school education or equivalent preferred
- Minimum two years of experience as an Assistant Store Manager with a successful track record in driving sales and profit results
- Proficient in business English (written and verbal)
- Strong computer skills, particularly in Outlook, Excel, and SAP
- Ability to perform physically demanding tasks, including standing for extended periods and some heavy lifting
Full Job Posting
Overview Of The Role
- The Store Manager is responsible for overseeing all aspects of store performance, including sales growth, profitability, and customer satisfaction.
- They will maintain high standards of merchandising and operations while fostering a strong team environment through training and development.
- Success is measured by achieving budgeted financial targets, excellent customer experience, and effective team leadership.
What You Will Do
- Network and support recruiting, hiring, developing, and retaining high quality management and associates for store profile and succession planning.
- Lead by example in training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and customer service.
- Organize weekly staff meetings and daily briefings to review store performance, communicate company goals, and set new store procedures and performance targets.
- Ensure excellent customer service is prioritized by consistently executing the Customer Experience through regular assessments, coaching, and follow up with the team.
- Maintain visibility and lead by example on the selling floor to assist customers and support all selling functions.
- Implement visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
- Meet or exceed profitability expectations for the store in terms of sales, payroll, shrink, and conversion rates.
- Create and execute strategies to maximize store sales and control expenses.
- Control company assets by adhering to loss prevention measures, consistent management of inventory, stock movements, sales, returns, exchanges, and store maintenance.
- Execute and comply with all company policies and store procedures consistently.
Required Skills To Be Successful
- Leadership and team development expertise.
- Strong customer service focus with sales driven attitude.
- Excellent organizational and merchandising skills.
- Proficient in business English and computer applications such as Outlook, Excel, and SAP.
What Qualifies You For The Role
- High school education or equivalent preferred.
- Minimum two years of experience as an Assistant Store Manager with a successful track record in driving sales and profit results.
- Proficient in business English (written and verbal) and possess strong computer skills, particularly in Outlook, Excel, and SAP.
- Ability to perform physically demanding tasks, including standing for extended periods and some heavy lifting.
About Al Futtaim Retail
- Al Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years.
- We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia.
- We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
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