Store Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Fendi seeks a Store Manager to act as a brand ambassador, driving sales and team performance in a luxury retail environment. The role involves monitoring KPIs, managing customer service, developing VIP client relationships, and ensuring operational excellence.
Key Skills for This Role
Responsibilities
- Monitor and achieve store performance with relevant KPIs
- Assist in the selling process
- Analyse the business, propose and implement action plans to improve results, generate sales for each product category
- Demonstrate sales leadership for staff and set performance targets for team and individual with relevant KPIs
- Be aware of local trading environment and its impact on our sales, including competitors' trading activities
- Manage and supervise the team in the correct execution of all company operating and stock procedures
- Manage customer service quality, to meet client’s expectations by offering excellent customer service standards
- Develop loyal FENDI clients and implement appropriate CRM tools and clienteling actions including in store events
- Act as brand ambassador to strengthen/build relationships with VIP clients
- Improve Mystery Shopper Results with action plans
Requirements
- 7 10 years experience in Fashion/Luxury Sales
- 5 7 years experience in top location management of a retail luxury business
- Bachelor's or Master's Degree
- Strong selling and communication skills
- Leadership, confidence, organization, professionalism
- Strong customer orientation skills
- Goal oriented approach, multitasking
- Computer skills and Retail management system knowledge
- Strong knowledge and/or interest for fashion/luxury industry
- Fluent English
Full Job Posting
Position
- As a Store Manager you will be a FENDI Ambassador, promoting the brand DNA in the market while exceeding sales targets and KPIs.
- Through a constant coaching and motivation of your team, you will strengthen the relationship with the clients by promoting FENDI history, craftmanship, quality of materials and creativity, always ensuring that all the standards in terms of performance, processes and procedures are compliant with ou
Main Responsibilities
- Monitor and achieve store performance with relevant KPIs
- Assist in the selling process
- Analyse the business, propose and implement action plans to improve results, generate sales for each product category
- Demonstrate sales leadership for staff and set performance targets for team and individual with relevant KPIs
- Be aware of local trading environment and its impact on our sales, including competitors' trading activities
- Manage and supervise the team in the correct execution of all company operating and stock procedures
- Manage customer service quality, to meet client’s expectations by offering excellent customer service standards
- Develop loyal FENDI clients and implement appropriate CRM tools and clienteling actions including in store events
- Act as brand ambassador to strengthen/build relationships with VIP clients
- Improve Mystery Shopper Results with action plans
- Motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations
- Work with HR Dept. in recruiting the most qualified applicants to meet the store needs
Profile
- 7 10 years’ experience in Fashion/Luxury Sales
- 5 7 years’ experience in a top location management of a retail luxury business
- Bachelor’s or master’s Degree
- Strong selling and communication skills are necessary
- Excellent relationships skills, self reliant, friendly and patient
- Leadership, confidence, organization, professionalism
- Strong customer orientation skills
- Goal oriented approach, multitasking
- Computer skills and Retail management system knowledge
- Strong knowledge and/or interest for fashion/luxury industry
- Fluent English. Additional languages are a plus.
About FENDI
- The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925.
- The opening of the first Fendi boutique – a handbag shop and fur workshop followed.
- Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
- Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years.
- In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
- In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder.
- Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024.
- Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery.
- Today Fendi is synonymous with quality, tradition, experimentation and creativity.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Fendi
Retail Director
Riyadh, KSA
Position: Key Mission of the Retail Director is to lead the KSA, Kuwait and Bahrain retail operations and to develop the FENDI business into the related markets proactively cont...
RETAIL DIRECTOR (KSA, KUWAIT & Bahrain)
Riyadh, KSA
Fendi seeks a Retail Director to lead retail operations in KSA, Kuwait, and Bahrain. The role involves developing commercial plans, managing boutiques, and driving sales performance. Candidates need 7-10 years in fashion
RETAIL DIRECTOR (KSA, KUWAIT & Bahrain)
الرياض, KSA
Fendi seeks a Retail Director to lead retail operations in KSA, Kuwait, and Bahrain, driving business growth and retail culture. The role involves managing boutiques, staff, merchandise, customer service, and sales perfo
Store Manager
الرياض, KSA
Fendi is seeking a Store Manager to act as a brand ambassador, driving sales and exceeding KPIs in a luxury retail environment. The role requires 7-10 years of fashion/luxury sales experience and 5-7 years in top-locatio
Men's Department Manager
Dubai, UAE
Fendi is seeking a Men's Department Manager to lead and develop the business of the department, manage client relationships, and oversee operations and visual merchandising in Dubai. Candidates must have 5 years of super
Store Manager
Jeddah, KSA
Fendi seeks a Store Manager to lead luxury retail operations in Jeddah. You will drive sales, manage team performance, and ensure exceptional customer service while embodying the Fendi brand. Requires 7-10 years in fashi
Men's Department Manager
Dubai, UAE
Fendi seeks a Men's Department Manager to lead category sales, client management, and team development in Dubai. The role requires 5 years of supervisor experience in fashion/luxury sales, strong leadership, and client f
Client Advisor - Part timer
الرياض, KSA
Fendi seeks a Client Advisor to provide luxurious customer journeys in Riyadh. The role involves leading sales, building client loyalty, and supporting store operations. Requires 2+ years luxury fashion sales experience
Retail Director
Riyadh, KSA
RETAIL DIRECTOR (KSA, KUWAIT & Bahrain)
Riyadh, KSA
RETAIL DIRECTOR (KSA, KUWAIT & Bahrain)
الرياض, KSA
Store Manager
الرياض, KSA
Men's Department Manager
Dubai, UAE
Store Manager
Jeddah, KSA
Men's Department Manager
Dubai, UAE
Client Advisor - Part timer
الرياض, KSA