Client Advisor - Part timer
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Key skills for this role
About the Role
Fendi seeks a Client Advisor to provide luxurious customer journeys in Riyadh. The role involves leading sales, building client loyalty, and supporting store operations. Requires 2+ years luxury fashion sales experience and excellent communication skills.
Key Skills for This Role
Responsibilities
- Lead individual sales and achieve performance targets and KPIs
- Engage in upselling, cross selling and multiple selling
- Grant outstanding service to clients
- Strengthen customer relations and nurture loyal customer base using CRM tools
- Manage customer service quality
- Operate retail IT system for stock transfers, payments, etc.
- Support store operations activities
Requirements
- 2+ years experience in fashion/luxury sales
- Bachelor's Degree or equivalent preferred
- Passion for retail and fashion trends
- Excellent communication skills
- Fluent English
Full Job Posting
Position
- As a FENDI Ambassador, provide an elevated and luxurious customer journey.
- Build loyalty and recruit new clients to achieve sales goals.
Main Responsibilities
- Lead individual sales and achieve performance targets and KPIs.
- Engage in upselling, cross selling and multiple selling for all product categories.
- Grant outstanding service to clients.
- Strengthen customer relations and nurture loyal FENDI customer base using CRM tools.
- Manage customer service quality.
- Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input.
- Support the store operations activities.
Profile
- 2+ years experience in Fashion/Luxury sales.
- Bachelor's Degree or equivalent is preferred.
- Passion for retail and fashion trends.
- Excellent communication skills, self reliant, friendly and patient.
- Organization, professionalism, self confidence.
- Fluent English, additional languages a plus.
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