Store Manager
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Key skills for this role
About the Role
Al-Futtaim seeks a Store Manager for its Watsons retail operations in Doha, Qatar. The role involves planning, controlling, and directing store operations to achieve high customer service standards and sales targets.
Key Skills for This Role
Responsibilities
- Drive, monitor, and review sales performance and recommend action plans to deliver store sales budget
- Manage and control store approved OPEX budgets including utilities, wrap supply, and staff costs
- Ensure policies, brand standards, grooming guidelines, and internal control procedures are communicated and implemented according to SOP
- Plan and monitor personal development plans and in role development interventions for team members
Requirements
- Bachelor's or Master's degree preferred
- Minimum 5+ years experience in retail and team management, specifically in the beauty sector
- Proficient in retail operational skills including stock management, visual merchandising, systems usage, and cashier operations
- Strong management skills with focus on people development and leadership
Full Job Posting
Overview Of The Role
- The Store Manager is tasked with planning, controlling, and directing store operations to achieve high customer service standards and in store execution, driving sustainable sales and profit targets.
What You Will Do
- Drive, monitor, and review sales performance and recommend action plans to deliver the store sales budget.
- Conduct monthly meetings focusing on category sales performance, updating selling personnel and recommending action plans for improvement.
- Implement strategies and ensure 100% execution of programs to achieve sales targets for all exclusive products.
- Manage and control store approved OPEX budgets, including utilities, wrap supply, and staff costs.
- Achieve shrinkage budget below tolerance level through day to day monitoring of Retail Operating Standard Compliance.
- Check and review the implementation of display and timely replenishment of stocks.
- Ensure customer shopping experience exceeds customer expectations.
- Drive loyalty member programs and initiatives to achieve target transaction participation.
- Ensure policies, brand standards, grooming guidelines, and internal control procedures are communicated and implemented according to SOP.
- Plan and monitor personal development plans and in role development interventions for team members.
Required Skills To Be Successful
- Extensive knowledge of the beauty industry and current trends.
- Empathy and customer service focused with a results oriented approach.
- Leadership and problem solving skills with the ability to handle ambiguity.
- Proactive mindset with excellent relationship skills, integrity, and trust.
What Qualifies You For The Role
- Bachelor's or Master's degree preferred.
- Minimum of 5+ years experience in retail and team management, specifically in the beauty sector.
- Proficient in retail operational skills, including stock management, visual merchandising, systems usage, and cashier operations.
- Strong management skills with a focus on people development and leadership.
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