Stewarding Supervisor
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Key skills for this role
About the Role
Hilton seeks a Stewarding Supervisor to oversee back-of-house operations, manage a team of stewards, and ensure cleanliness and sanitation standards in Mecca. The role requires at least 3 years of experience in a 5-star hotel and 2 years as a Stewarding Team Leader, with knowledge of HACCP.
Key Skills for This Role
Responsibilities
- Supervise daily back of house operations including utility stewards, dishwashers, and temporary staff
- Maintain cleanliness and organization of back of house spaces to uphold sanitation and hygiene standards
- Support inventory and equipment needs, manage equipment storage and distribution
- Assist with day to day team oversight, scheduling shifts, coaching, and professional development
- Monitor and report on performance metrics including breakage and loss reports
- Collaborate with kitchen, bar, and restaurant teams to ensure seamless service
- Uphold regulatory standards including health, safety, sanitation, and alcohol awareness regulations
Requirements
- Middle School Diploma equivalent or above
- At least 3 years of working experience in a 5 star category hotel
- Minimum of 2 years as a Stewarding Team Leader in an international brand hotel
- Knowledgeable in HACCP
Full Job Posting
Job Description
- Exceptional Hospitality Starts with You: Picture yourself brightening someone’s day.
- You are a dynamic leader who manages a team of stewards, oversees operations, and drives service excellence.
Responsibilities
- Supervise daily back of house operations: Oversee utility stewards, dishwashers, and temporary staff to ensure timely transport and cleaning of utensils and serviceware for restaurant and banquet operations.
- Maintain cleanliness and organization: Supervise cleaning of back of house spaces to uphold sanitation and hygiene standards.
- Support inventory and equipment needs: Ensure proper inventory levels, manage equipment storage and distribution, and coordinate the timely delivery of food and equipment for all functions.
- Support team performance and development: Assist with day to day team oversight, scheduling shifts, coaching and professional development, conducting evaluations, and recognizing achievements.
- Monitor and report on performance metrics: Track breakage and loss reports, update operating manuals, and assist with monthly inventories to support cost controls and efficiency improvements.
- Collaborate across teams: Partner with kitchen, bar, and restaurant teams to ensure seamless service, assisting team members where needed.
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well being.
Qualifications
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment.
- Middle School Diploma equivalent or above.
- At least 3 years of working experience in a 5 star category hotel.
- Minimum of 2 years as a Stewarding Team Leader in an international brand hotel.
- Knowledgeable in HACCP.
About Us
- Join an Award Winning Workplace Culture: At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
- Our award winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- With our suite of world class brands, and a company wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
- Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way.
Benefits
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world class hotels through our Go Hilton travel program.
- Paid parental leave – We offer paid leave for eligible Team Members, including partners and adoptive parents.
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
- Mental health resources – Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones.
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