Stewarding Supervisor
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Key skills for this role
About the Role
Hilton is hiring a Stewarding Supervisor to oversee back-of-house operations, manage a team of stewards, and ensure cleanliness and sanitation standards. The role requires at least 3 years of experience in a 5-star hotel and 2 years as a Stewarding Team Leader.
Key Skills for This Role
Responsibilities
- Supervise daily back of house operations including utility stewards, dishwashers, and temporary staff
- Maintain cleanliness and organization of back of house spaces to uphold sanitation and hygiene standards
- Support inventory and equipment needs, manage equipment storage and distribution, coordinate timely delivery of food and equipment
- Support team performance and development through scheduling, coaching, evaluations, and recognition
- Monitor and report on performance metrics including breakage and loss reports, update operating manuals, assist with monthly inventories
- Collaborate with kitchen, bar, and restaurant teams to ensure seamless service
- Uphold regulatory standards including health, safety, sanitation, and alcohol awareness regulations
Requirements
- Middle School Diploma equivalent or above
- At least 3 years of working experience in a 5 star category hotel
- Minimum of 2 years as a Stewarding Team Leader in an international brand hotel
- Knowledgeable in HACCP
Full Job Posting
Exceptional Hospitality Starts with You
- You are a dynamic leader who manages a team of stewards, oversees operations, and drives service excellence.
- As a Stewarding Supervisor, you oversee the steward team during shifts and deliver memorable experiences for every guest.
What you'll do during a typical day
- Supervise daily back of house operations: oversee utility stewards, dishwashers, and temporary staff to ensure timely transport and cleaning of utensils and serviceware.
- Maintain cleanliness and organization: supervise cleaning of back of house spaces to uphold sanitation and hygiene standards.
- Support inventory and equipment needs: ensure proper inventory levels, manage equipment storage and distribution, coordinate timely delivery of food and equipment.
- Support team performance and development: assist with day to day team oversight, scheduling shifts, coaching, evaluations, and recognition.
- Monitor and report on performance metrics: track breakage and loss reports, update operating manuals, assist with monthly inventories.
- Collaborate across teams: partner with kitchen, bar, and restaurant teams to ensure seamless service.
- Uphold regulatory standards: maintain compliance with health, safety, sanitation, and alcohol awareness regulations.
Minimum Qualifications
- Middle School Diploma equivalent or above
- At least 3 years of working experience in a 5 star category hotel
- Minimum of 2 years as a Stewarding Team Leader in an international brand hotel
- Knowledgeable in HACCP
How We’ll Help You Thrive
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel with room rates as low as $40 USD/night through Go Hilton travel program.
- Paid parental leave for eligible Team Members including partners and adoptive parents.
- Crisis concierge for practical support and emotional care in times of loss.
- Mental health resources through Care for All hub and Employee Assistance Program (EAP).
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