Staff Field Engineer
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Key skills for this role
About the Role
Skills and Experience: * 8\+ years of relevant professional services experience * Hands\-on implementation experience with API gateway and/or API integrations in customer environments * Practical working knowledge of API’s and microservices architectures * Proficient in Linux environments including Cloud and Development tooling * Kubernetes proficiency/ experience * Experience with major cloud providers such as GCP, AWS, and Azure * Experience with application developm
Key Skills for This Role
Full Job Posting
Skills And Experience
- 8+ years of relevant professional services experience
- Hands-on implementation experience with API gateway and/or API integrations in customer environments
- Practical working knowledge of API’s and microservices architectures
- Proficient in Linux environments including Cloud and Development tooling
- Kubernetes proficiency/ experience
- Experience with major cloud providers such as GCP, AWS, and Azure
- Experience with application development is preferred
- Prior experience working in the Open Source space and/or API Management or other Middleware/SaaS software companies
- Passion and determination for technology
- Team-oriented nature with an enjoyment for collaboration
- Self-awareness and strong communication skills are a must
- Exceptional organizational and change management skills with an ability to manage competing client demands
- Proven team player, and team builder who loves to work in a fast-growing and roll up their sleeves in a dynamic environment and can keep pace with constant change.
- Ability to travel to customer and Kong locations as needed.
- And any additional tasks required by manager
Responsibilities
- Helping customer(s) across their entire full API lifecycle journey.
- Such engagements often involve remote preparation, and leading technical workshops for customer architects, developers, security and operations teams.
- You will be responsible for building solutions, addressing technical challenges, and providing hands-on technical implementation assistance across the Kong technology suite of products.
- Engaging with customers on billable projects, guiding them through the installation and implementation of Kong solutions in their environment.
- Lead customer discussions, driving outcome-based professional services and providing technical thought leadership across the customer adoption journey
- Collaborating internally with our Product Engineering, Customer Success, and Sales teams to ensure our customers are getting the most value out of their Kong solutions.
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