Sr. Service Technician
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Key skills for this role
About the Role
Lucid Motors is seeking a Senior Service Technician to diagnose, troubleshoot, and repair complex vehicle concerns, ensuring high standards of safety and quality. The role involves advanced diagnostics, mentoring junior technicians, and leading complex technical investigations.
Key Skills for This Role
Responsibilities
- Perform advanced diagnostics, troubleshooting, and repair of electrical, mechanical, and vehicle control systems.
- Lead the resolution of complex and repeat repair concerns.
- Conduct inspections and identify root causes using diagnostic tools and equipment.
- Perform repairs in accordance with manufacturer standards and workshop procedures.
- Support vehicle software updates, calibration, and verification activities.
- Ensure repairs are completed within targeted turnaround times while maintaining quality standards.
- Provide technical guidance and coaching to Service Technicians.
- Support technician development through hands on training and knowledge sharing.
- Lead critical repair activities and coordinate resources during major technical issues.
- Act as a technical escalation point for workshop management.
- Ensure compliance with all safety requirements, workshop procedures, and quality standards.
- Conduct root cause analysis and implement corrective and preventive actions.
Requirements
- Diploma or Associate Degree in Automotive Technology, Mechanical Engineering, Electrical Engineering, or related field
- Manufacturer certifications and EV certifications preferred
- Minimum 10 years of automotive service experience
- Experience handling advanced diagnostics and complex repair activities
- Experience mentoring junior technicians
- Advanced knowledge of automotive electrical, electronic, and mechanical systems
- Proficiency with diagnostic software and specialized service tools
- Ability to interpret technical manuals, wiring diagrams, and repair procedures
- Strong troubleshooting and root cause analysis skills
Full Job Posting
Position Summary
- The Senior Service Technician is responsible for diagnosing, troubleshooting, and repairing complex vehicle concerns while ensuring the highest standards of safety, quality, and customer satisfaction.
- This role serves as the technical expert within the workshop, providing mentorship to technicians, supporting escalated repairs, and driving operational excellence.
- The position requires advanced diagnostic capabilities, strong EV and automotive systems knowledge, and the ability to lead complex technical investigations.
Key Responsibilities
- Technical Operations: Perform advanced diagnostics, troubleshooting, and repair of electrical, mechanical, and vehicle control systems.
- Lead the resolution of complex and repeat repair concerns.
- Conduct inspections and identify root causes using diagnostic tools and equipment.
- Perform repairs in accordance with manufacturer standards and workshop procedures.
- Support vehicle software updates, calibration, and verification activities.
- Ensure repairs are completed within targeted turnaround times while maintaining quality standards.
- Leadership & Mentoring: Provide technical guidance and coaching to Service Technicians.
- Support technician development through hands on training and knowledge sharing.
- Lead critical repair activities and coordinate resources during major technical issues.
- Act as a technical escalation point for workshop management.
- Quality, Safety & Continuous Improvement: Ensure compliance with all safety requirements, workshop procedures, and quality standards.
- Conduct root cause analysis and implement corrective and preventive actions.
Qualifications
- Education: Diploma or Associate Degree in Automotive Technology, Mechanical Engineering, Electrical Engineering, or related field.
- Manufacturer certifications and EV certifications preferred.
- Experience: Minimum 10 years of automotive service experience.
- Experience handling advanced diagnostics and complex repair activities.
- Experience mentoring junior technicians.
- Technical Skills: Advanced knowledge of automotive electrical, electronic, and mechanical systems.
- Proficiency with diagnostic software and specialized service tools.
- Ability to interpret technical manuals, wiring diagrams, and repair procedures.
- Strong troubleshooting and root cause analysis skills.
Compensation & Benefits
- Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan.
- Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program.
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