Sr. Business Systems Analyst
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Key skills for this role
About the Role
TD is seeking a Senior Business Systems Analyst to bridge the gap between business and technology, analyzing complex business processes and designing efficient systems. The role involves requirements elicitation, business process analysis, solution design, and stakeholder communication.
Key Skills for This Role
Responsibilities
- Collaborate with pod members/business stakeholders to plan, elicit, analyze, document, communicate and lead the delivery of detailed functional and non functional requirements in alignment with Delivery Execution Framework (DEF) and TD Behavior Driven Design (BDD) Standards
- Create and maintain detailed documentation including business requirements, process flows, use cases, user stories, and technical specifications
- Lead brainstorming and user story refinement sessions to ensure requirements are clearly understood by all stakeholders
- Conduct comprehensive analysis of current capabilities, business processes and workflows (AS IS), identify areas for improvement, and recommend system enhancements (TO BE)
- Translate business requirements into system specifications, and collaborating with technology partners to build and test the proposed solutions
- Support testing efforts to ensure scenarios and results align to requirements and assist in implementation activities
- Act as the main liaison between business leadership and technical teams, offering expertise in business technology matters
- Continuously enhance knowledge/expertise in own area and keep current with leading edge technology trends/developments
- Leverage AI enabled tools (e.g., Microsoft 365 Copilot, GitHub Copilot) to enhance business analysis activities
Requirements
- Undergraduate degree in related field or relevant certifications (CBAP, PMP, Six Sigma) are highly desirable
- Minimum 5 7 years of experience in business analysis, systems analysis, or related roles in a corporate environment
- Solid knowledge and experience in SAFe Agile methodology
- Demonstrated understanding of software development lifecycle (SDLC), business systems integration, and process automation tools
- Experience with SQL, data analytics, and business intelligence platforms is a strong asset
- Proficiency in using analytical software tools, MS Office, process modeling, data analysis methods and reporting techniques, and Atlassian (Confluence, Jira)
- Exceptional critical thinking, problem solving, and quantitative analysis abilities
- Outstanding written and verbal communication skills
- Strong collaboration and relationship building abilities
Full Job Posting
Department Overview
- Business/Systems Analysis at TD is part of an enterprise wide product and delivery ecosystem.
- The Business/Business Systems Analysis team acts as a bridge between business and technology, collaborating on critical initiatives to ensure secure and stable operations, develop new capabilities, and deliver seamlessly for both customers and colleagues.
- Our team works closely with corporate functions and technology, aligning with SAFe Agile, Practice Hub, and governance standards.
About This Role
- Our organization is at the forefront of digital transformation, investing in technology and talent to drive innovation and growth.
- As a Senior Business Systems Analyst, you will play a critical role in shaping our future, influencing key decisions, and ensuring that our business systems create lasting value.
- The Senior Business Systems Analyst is a pivotal member of our technology and business solutions team, responsible for bridging the gap between organizational strategy and technical execution.
Key Responsibilities
- Requirements Elicitation and Management: Collaborate with pod members/business stakeholders to plan, elicit, analyze, document, communicate and lead the delivery of detailed functional and non functional requirements in alignment with Delivery Execution Framework (DEF) and TD Behavior Driven Design
- Create and maintain detailed documentation including business requirements, process flows, use cases, user stories, and technical specifications.
- Lead brainstorming and user story refinement sessions to ensure requirements are clearly understood by all stakeholders and meet the expected business needs/desired outcomes.
- Business Process Analysis: Conduct comprehensive analysis of current capabilities, business processes and workflows (AS IS), understand high level business requirements, identify areas for improvement, and recommend system enhancements (TO BE) that align with best practices and business goals.
- Solution Design: Translate business requirements into system specifications, and collaborating with technology partners to build and test the proposed solutions while ensuring traceability to business requirements throughout.
- Testing and Deployment Support: Support testing efforts to ensure scenarios and results align to requirements and assist in implementation activities to achieve business outcomes.
- Stakeholder Communication: Act as the main liaison between business leadership and technical teams, offering expertise in business technology matters and addressing system related issues that pertain to business requirements and technical solutions.
- Continuous Improvement: Continuously enhance knowledge/expertise in own area and keep current with leading edge technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques.
- AI Analysis Adoption: Familiarity with leveraging AI enabled tools (e.g., Microsoft 365 Copilot, GitHub Copilot or similar) to enhance business analysis activities such as requirements elicitation, documentation, analysis, and traceability.
Job Requirements
- Education: Undergraduate degree in related field or relevant certifications (CBAP, PMP, Six Sigma) are highly desirable.
- Experience: Minimum 5 7 years of experience in business analysis, systems analysis, or related roles in a corporate environment.
- Project Management: Solid knowledge and experiences in SAFe Agile methodology along with policies, procedures and practices, competitors, and market trends.
- Technical Proficiency: Demonstrated understanding of software development lifecycle (SDLC), business systems integration, and process automation tools. Experience with SQL, data analytics, and business intelligence platforms is a strong asset. Proficiency in using analytical software tools, MS Offic
- Analytical Skills: Exceptional critical thinking, problem solving, and quantitative analysis abilities. Adept at breaking down complex issues and identifying root causes and actionable solutions.
- Communication Skills: Outstanding written and verbal communication skills, with the ability to tailor messages for technical and non technical audiences. Experience leading meetings, presenting findings, and facilitating workshops required.
- Interpersonal Skills: Strong collaboration and relationship building abilities. Comfortable working with cross functional teams and influencing stakeholders at all organizational levels.
- Adaptability: Flexibility to adjust to changing business priorities and emerging technologies. Willingness to embrace and drive organizational change.
- Salesforce Knowledge (Nice to Have): Working knowledge of Salesforce platforms (e.g., Sales Cloud or Service Cloud) and their application in enterprise environments.
Pay Details
- $81,600 $115,200 CAD.
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