Specialist, Trade & Customs (m/f/d)
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Key skills for this role
About the Role
Pandora EMEA Distribution Center seeks a Trade & Customs Specialist to manage customs authorizations, bonded warehouse governance, and compliance processes. The role requires 3-5 years of customs compliance experience, knowledge of EU customs law, and fluency in German and English.
Key Skills for This Role
Responsibilities
- Maintain and extend customs authorizations (e.g., AEO) and ensure all conditions are met
- Oversee bonded warehouse processes, stock movements, and control framework
- Define policies for HS codes, origin/preference, Incoterms, and screening
- Manage compliance tooling (e.g., Dakosy ZODIAK GE/ATLAS) from admin/governance perspective
- Run self assessments, maintain SOPs, and prepare for customs authority interactions
- Drive continuous improvement by mapping processes, defining KPIs, and collaborating with teams
Requirements
- 3 5 years of experience in customs compliance or trade governance (AEO, bonded warehouse, export control)
- Solid knowledge of EU customs law (UCC) and export control practices
- Strong documentation and stakeholder management skills
- Working understanding of Dakosy ZODIAK GE/ATLAS (or similar)
- German and English at business fluent level
Full Job Posting
Overview
- For our distribution center in Hamburg Moorfleet, we are looking for energetic people who will ensure that wishes come true throughout the EMEA region. Join us now as Trade & Customs Specialist (m/f/d).
You Will Be Responsible For
- License & permit portfolio: Maintain and extend customs authorizations (e.g., AEO), ensure all conditions are met, and lead renewals and internal checks.
- Bonded warehouse governance: Oversee processes, stock movements and the control framework; drive corrective actions with Operations, IT and external stakeholders.
- Classification & export control standards: Define policies for HS codes, origin/preference, Incoterms and screening, ensuring full adherence to EU/UCC requirements.
- Systems & data oversight: Manage compliance tooling (e.g., Dakosy ZODIAK GE/ATLAS) from an admin/governance perspective including roles, access and dashboard monitoring.
- Audit readiness & reporting: Run self‑assessments, maintain SOPs and records, and prepare for customs authority interactions and internal audits.
- Continuous improvement: Map processes, define KPIs, drive root‑cause fixes collaboratively with Logistics, Warehouse and Customer Experience teams.
What We DREAM Of
- 3–5 years of experience in customs compliance or trade governance (AEO, bonded‑warehouse, export control).
- Solid knowledge of EU customs law (UCC) and export‑control practices, with the ability to interpret updates from BAFA/EU Commission.
- Strong documentation and stakeholder management skills; confident collaborating with operations and external partners.
- Working understanding of Dakosy ZODIAK GE/ATLAS (or similar) you can interpret data and systems without being the declarant.
- German & English at business‑fluent level (written and spoken).
- Nice to have (not required): Exposure to ERP environments (e.g., SAP) and experience mapping compliance elements during system changes.
We CARE About You
- Internationally successful company with a flat hierarchy
- A highly motivated team with a can do attitude
- Employee discounts on Pandora products
- Free breakfast and lunch and free drinks
- Free monthly massage
- Cooperation with corporate benefits and free access to a benefits portal
- Company subsidized public transport ticket
- Company pension scheme with attractive employer contribution and insurance package
- Flexible working time with opportunities for mobile working and Mobile Working Kit Allowance
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