Assistant Store Manager
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Key skills for this role
About the Role
Pandora seeks an Assistant Store Manager to support store operations, drive sales, and deliver exceptional customer experiences. The role involves coaching the sales team, upholding merchandising standards, and fostering brand loyalty.
Key Skills for This Role
Responsibilities
- Support the Store Manager in driving sales and delivering exceptional customer experiences
- Coach and inspire the sales team to achieve individual and store performance goals
- Uphold merchandising and retail operational standards
- Engage with customers and build brand loyalty through product knowledge
- Assist in recruiting and hiring seasonal and core staff
Requirements
- 2+ years of experience in a high performance selling environment
- Strong communication skills
- Business acumen and analytical thinking
- Time management and prioritization skills
- Knowledge of Microsoft Office 365 and retail point of sale systems
- At least 18 years old and eligible to work in Canada
- Flexible schedule including nights, weekends, and holidays
- Ability to stand for extended periods and lift 50+ pounds
Full Job Posting
About the Role
- The Assistant Store Manager (ASM) will be the ultimate Pandora Fan, fully immersing in the brand, culture, and product.
- The ASM provides support to the Store Manager and is instrumental in delivering store success.
- Spends quality time on the sales floor engaging with customers and working alongside the team to drive sales.
Key Responsibilities
- Embrace the store culture filled with passion for the brand.
- Dare to exceed individual and store sales goals by building genuine connections with fans.
- Create unforgettable shopping moments by displaying excellent product knowledge and building brand loyalty.
- Coach and inspire the sales team, fostering accountability for individual and store performance.
- Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
- Build network and inspire to bring the best talent into Pandora across seasonal and core hiring.
- Uphold merchandising and retail operational standards ensuring a smooth and on brand operation.
- All other duties as assigned.
Qualifications
- Results oriented leader with at least 2 years of experience in a high performance selling environment.
- Strong communication skills, both written and verbal.
- Business acumen and analytical thinking.
- Master of time management, setting and adjusting priorities while delegating tasks.
- Knowledge of Microsoft Office 365 Suite and retail point of sale systems.
- At least 18 years or older and can provide proof of identity and eligibility to work.
- Flexible work schedule including nights, weekends, and holidays.
- Ability to stand for extended periods, lift 50+ pounds, and timely arrival to work.
Benefits
- Robust compensation package including base + bonuses, 401K plan.
- Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D insurance.
- Anniversary gift cards and product discounts.
- Learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement.
- PTO Package including Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays.
Compensation
- CAD 24.30 per hour CAD 30.35 per hour commensurate with experience.
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