Specialist – HR System & Data

Job Purpose

HR Systems and User Support

• Administer and support Oracle and/or SAP HR modules covering payroll-related data, absence, performance, recruitment, learning, employee self-service, workflows, and approvals.
• Investigate incidents, determine root causes, coordinate resolution, maintain issue logs, and provide functional guidance to HR users, employees, and managers.
• Develop user guides, process documentation, FAQs, and system support materials.

HR Data and Reporting

• Maintain accurate, complete, consistent, and secure employee, position, organization, and workforce data.
• Establish data definitions, validation rules, coding standards, ownership requirements, and data-maintenance procedures.
• Develop reports, dashboards, and workforce data extracts covering headcount, turnover, vacancies, Emiratization, absence, movement, demographics, and performance.
• Validate reports against source records and reconcile discrepancies before release.

Enhancement, Testing, and Integration

• Analyse and document requirements for enhancements, automation, integrations, and initiatives, including functional specifications and process maps.
• Participate in HCM, payroll, recruitment, performance, learning, time-management, finance, and other enterprise-system implementations and upgrades.
• Prepare and execute functional, system integration, and user-acceptance testing; document defects, corrective actions, and resolutions.
• Coordinate secure data exchange with Information Technology and vendors and support communications, training, and post-go-live stabilization.

Security, Controls, and Compliance

• Review HR system access, user roles, approval authorities, and segregation-of-duties controls.
• Support audits by providing system records, data extracts, evidence, and responses.
• Monitor HR policy, information-security, and data-privacy compliance and track corrective actions and material risks.

Qualifications and Experience

• Bachelor’s degree in Human Resources, Management Information Systems, Information Technology, Computer Science, Business Administration, Data Analytics, or a related discipline.
• At least 5 years of relevant experience in HR systems, HR data management, HR reporting, or HR technology.
• At least 3 years of hands-on functional experience with IFS, Oracle HCM, Oracle E-Business Suite, SAP HCM, and/or SAP SuccessFactors.
• Experience with implementation, configuration, testing, upgrades, integrations, data migration, workforce reporting, reconciliations, access controls, and audits.
• Certifications in Oracle, IFS, SAP, HR analytics, data management, business analysis, project management, IT service management, Power BI, or SQL are advantageous.
• Experience in aviation, engineering, manufacturing, MRO, or another regulated industry is advantageous.

Job-Specific Competencies

• Strong functional understanding of HR technologies, especially IFS, Oracle, and/or SAP.
• Data governance, analytical thinking, accuracy, attention to detail, problem-solving, and root-cause analysis.
• Customer and employee service orientation, collaboration, stakeholder management, planning, organization, and delivery.
• Confidential handling of employee and organizational data, integrity, accountability, and timely escalation of risks.