Spa & Wellness Manager
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Key skills for this role
About the Role
Our Habitas Ras Abrouq seeks an innovative Spa & Wellness Manager to lead daily operations of wellness and spa facilities. The role oversees service quality, team development, and wellness programming in a remote luxury resort.
Key Skills for This Role
Responsibilities
- Assist the General Manager in overseeing the daily operations of the spa and wellness facilities
- Lead, train, motivate, and develop the spa and wellness team
- Ensure all treatments, therapies, and wellness services are delivered according to established protocols and quality standards
- Develop seasonal wellness programs, spa packages, and special offerings in collaboration with leadership
- Monitor service quality, guest satisfaction, consistency, and presentation of all spa and wellness experiences
- Oversee appointment scheduling, treatment flow, and operational efficiency
- Manage spa retail performance, inventory levels, ordering, and stock control while maintaining budget targets
- Ensure full compliance with health, safety, hygiene, and wellness industry standards
- Conduct regular inspections of spa facilities and equipment, coordinating maintenance and upkeep
- Work closely with Rooms, Front Office, and Food & Beverage teams to deliver seamless guest experiences
- Support recruitment, onboarding, performance management, and continuous training of spa team members
- Foster a culture of mindfulness, wellbeing, innovation, teamwork, and operational excellence
Requirements
- Minimum 3–5 years of experience as a Spa & Wellness Manager, Assistant Spa Manager, or similar leadership role in a luxury hotel, resort, or high end wellness facility
- Diploma or professional certification in Spa Management, Hospitality, Wellness, or Holistic Therapies preferred
- Strong knowledge of spa operations, wellness programming, treatment protocols, and guest journey management
- Excellent leadership, coaching, and team management skills
- Strong understanding of health, safety, hygiene standards, and spa industry regulations
- Experience in inventory management, retail operations, purchasing, and cost control within a spa or wellness environment
- Proficient in Microsoft Office and familiar with spa management systems, booking platforms, or POS software
- Fluent in English, both written and spoken; additional languages are an advantage
- Passion for wellness excellence, holistic therapies, innovation, and delivering transformative guest experiences
- Strong organizational, communication, and problem solving skills
Full Job Posting
Company Description
- Our Habitas is a global home for a global community seeking connection, inspiration and a better future.
- We craft magical worlds of wonder through music, wellness, art, adventure, food, learning and giving back.
Key Responsibilities
- Assist the General Manager in overseeing daily operations of spa and wellness facilities.
- Lead, train, motivate, and develop the spa and wellness team.
- Ensure all treatments and services are delivered according to protocols and brand standards.
- Develop seasonal wellness programs, spa packages, and special offerings.
- Monitor service quality, guest satisfaction, and presentation of all spa experiences.
- Oversee appointment scheduling, treatment flow, and operational efficiency.
- Manage spa retail performance, inventory levels, ordering, and stock control.
- Ensure compliance with health, safety, hygiene, and wellness industry standards.
- Conduct regular inspections of spa facilities and equipment.
- Work closely with Rooms, Front Office, and F&B teams.
- Support recruitment, onboarding, performance management, and training.
- Foster a culture of mindfulness, wellbeing, innovation, and teamwork.
Minimum Requirements
- Minimum 3–5 years of experience as a Spa & Wellness Manager or similar leadership role in luxury hotel/resort/wellness facility.
- Diploma or professional certification in Spa Management, Hospitality, Wellness, or Holistic Therapies preferred.
- Strong knowledge of spa operations, wellness programming, treatment protocols, and guest journey management.
- Excellent leadership, coaching, and team management skills.
- Strong understanding of health, safety, hygiene standards, and spa industry regulations.
- Experience in inventory management, retail operations, purchasing, and cost control.
- Proficient in Microsoft Office and familiar with spa management systems.
- Fluent in English; additional languages an advantage.
- Passion for wellness excellence, holistic therapies, and innovation.
- Strong organizational, communication, and problem solving skills.
What's in it for you
- Opportunity to join an innovative, fast growing international group.
- Chance to challenge the norm in a creative and rewarding environment.
- Competitive package and plenty of opportunity for development.
- Excellent discounts across the entire Ennismore family of brands.
About Our Habitas
- Our Habitas is a purpose driven movement creating emotional experiences and connecting people through shared rituals.
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