Spa Therapist
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Key skills for this role
About the Role
Mandarin Oriental Jumeira, Dubai is seeking a skilled Spa Therapist to deliver exceptional treatments and maintain high service standards in a luxury resort setting.
Key Skills for This Role
Responsibilities
- Perform all treatments to the highest standards on guests while maintaining comfort
- Keep work area clean, neat and hygienic at all times
- Assist in operations of all spa & wellness departments as required
- Maintain cleanliness and attention to detail in treatment rooms throughout shift
- Attend daily and monthly meetings when necessary
- Report any dysfunctional equipment to Spa Concierge or Spa Treatments Manager
- Maintain inventory of supplies for treatment rooms
Requirements
- Senior School qualification or equivalent
- Minimum 2 years of experience as a Spa Therapist/Beautician
- Clear communication and effective verbal and written English
- Ability to deliver superior customer service
- Beauty School graduate preferred
- CIBTAC/CIDESCO qualifications preferred
- Previous experience in a 5 star hotel environment preferred
- Previous experience in the Middle East Region preferred
Full Job Posting
Job Overview
- Mandarin Oriental Jumeira, Dubai is looking for a Spa Therapist to join our Spa Team.
- Mandarin Oriental is an award winning owner and operator of luxury hotels, resorts and residences.
As a Spa Therapist, you will be responsible for:
- Act as a hotel ambassador at all times.
- Carry out any additional duties requested by management related to hotel operational activities.
- Follow all Standards Operating Procedures (SOPs) as taught by Spa Treatments Manager.
- Keep work area clean, neat and hygienic at all times.
- Ensure that a high standard of service is maintained throughout the Spa.
- Assist in the operations of all spa & wellness department as required: Spa Treatment Rooms, Spa Reception, Spa Retail, Spa Pantry, Lounges.
- Maintain cleanliness and attention to detail in spa treatment rooms throughout your shift.
- Will be expected to assist and perform various demonstrations and events.
- Arrive 15 minutes before the start of your shift to allow sufficient time to prepare for your working day.
- Perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa Treatments Manager.
- Perform all treatments to the highest standards on guests whilst maintaining the guest’s comfort at all times.
- Be on time for appointments and thoroughly review appointments before and after completing each treatment.
As a Spa Therapist, we expect from you:
- Senior School qualification or equivalent is a must.
- Beauty School graduate will be preferable.
- CIBTAC/CIDESCO qualifications will be an advantage.
- Minimum 2 year of experience working as a Spa Therapist/Beautician.
- Previous experience working in a 5 star hotel environment will be an advantage.
- Previous experience working in the Middle East Region is an advantage.
- Good knowledge on computer systems will be an advantage.
- Clear communication; effective verbal and written communication skills in English.
- Ability to understand guest needs and expectations and to deliver superior customer service with little input from others.
- Perform job with attention to details and the ability to organise and handle multiple tasks effectively.
- Mature and outgoing personality with excellent interpersonal skills.
Our commitment to you:
- Learning & Development: unique learning and development programmes for various stages in your career.
- MOstay: complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Health & Colleague Wellness: a variety of health benefits and wellness programmes are offered to all colleagues, globally.
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