Spa Receptionist
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Key skills for this role
About the Role
Marriott International is hiring a Spa Receptionist to schedule services, confirm appointments, process payments, and provide guest orientation. Requires a high school diploma and less than 1 year related experience.
Key Skills for This Role
Responsibilities
- Schedule services for individuals and groups using spa/salon reservations software
- Call guests to confirm scheduled services and answer questions about available services
- Check in guests for appointments and provide general spa orientation
- Process guest payments for spa/salon services and obtain payment authorization
Requirements
- High school diploma or G.E.D. equivalent
- Less than 1 year related work experience
- Ability to stand, sit, or walk for extended periods
- Ability to lift and carry objects up to 10 pounds
Full Job Posting
POSITION SUMMARY
- Schedule services for individuals and large groups using spa/salon reservations software system.
- Call guests to confirm scheduled services. Answer questions about available services.
- Update reservations/cancellations list, inform providers of last minute changes, resolve scheduling issues.
Duties
- Check in guests for appointments, confirm name, provide general spa orientation.
- Promote and sell spa/salon services.
- Obtain assigned bank, ensure accuracy of monies, keep bank secure.
- Process guest payments, accept and log cash tips, balance and drop receipts with Accounting.
PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
Additional Requirements
- Report accidents, injuries, and unsafe work conditions to manager.
- Follow company policies; maintain uniform and personal appearance; maintain confidentiality.
- Stand, sit, or walk for extended period; lift objects up to 10 pounds.
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