Mgr-Front Desk
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Key skills for this role
About the Role
Marriott International seeks a Front Desk Manager to assist in overseeing front office functions and supervising staff. The role involves ensuring efficient check-in/out processes, guest satisfaction, and financial performance of the department.
Key Skills for This Role
Responsibilities
- Assist Front Office Manager in administering front office functions
- Supervise Bell/Door Staff, Switchboard, and Guest Services/Front Desk
- Ensure efficient check in and check out process
- Ensure guest and employee satisfaction
- Maximize financial performance of the department
Requirements
- Experience in front office management or similar role
- Ability to supervise and direct staff
Full Job Posting
Job Summary
- Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.
- Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk.
- Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process.
- Ensures guest and employee satisfaction and maximizes the financial performance of the department.
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