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Key skills for this role
Lead client calls to review and understand their meeting needs and ensure programs exceed requirements
Negotiate pricing and other package details with suppliers to support the client while meeting their savings and spend expectations
Conduct RFPs with hotels and suppliers to secure room blocks and other logistical needs
May participate in re-negotiations or cancellation negotiations as needed
Maintain accurate records and files, collaborate with accounting to supervise billing, expenses, and savings negotiations
Evaluate and supervise program impact and outcomes, build a plan for continuous improvement
Proactively develop positive relationships with multiple members of the client team, suppliers, Amex GBT team and support departments
Act as a leader by promoting a positive team environment and assisting with onboarding new colleagues as needed
5+years in meeting management, hotel procurement or equivalent
Cvent experience and CMP designation (preferred)
Extensive knowledge of domestic destinations (international a plus)
Proficient in Microsoft Office
Excellent listening skills and passion for learning
Proactive in understanding client needs and enacting change with a consultative approach
Collaborative and passionate about building relationships
Available to travel
Location
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Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .
Verified company details for this employer are not available yet.
Full-time
Senior · 5+ years experience
Onsite
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