Solutions Engineer, DevOps - US West and Canada
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Key skills for this role
About the Role
Palo Alto Networks is seeking a Solutions Engineer for the DevOps team to act as a trusted technical advisor for machine identity security solutions. You will deliver product demonstrations, conduct POCs, and partner with sales teams.
Key Skills for This Role
Responsibilities
- Build and deliver product demonstrations and sales presentations to create excitement around Idira technology
- Conduct POC evaluations of Idira products with prospective customers
- Act as the technical expert and trusted advisor for machine identity security solutions during the sales cycle
- Partner with Account Executives to articulate the value of Idira’s solutions to technical and business stakeholders
- Conduct technical discovery sessions to understand customer environments, challenges, and security goals
- Translate customer requirements into solution architecture and deployment strategies
- Collaborate with product management and R&D to influence product direction and resolve customer issues
- Stay up to date on industry trends and emerging DevOps tools, Agentic AI frameworks, and best practices
- Assist in marketing efforts to generate pipeline and increase leads
- Deliver technical workshops, webinars, and training sessions to clients and internal teams
- Travel as needed to meet customers, attend conferences, or conduct on site workshops
Requirements
- 2+ years in a customer facing pre sales or solutions engineering role, ideally in cybersecurity or DevOps tooling
- Strong understanding of DevOps practices and tools (CI/CD pipelines, containers, Kubernetes, Terraform, Jenkins, etc.)
- Experience working with Agentic AI frameworks, large language models (LLMs), or autonomous AI workflows
- Development experience in Python, Go, Java, or Node.js
- Scripting knowledge using PowerShell or Bash
- Ability to work with REST APIs
- Excellent communication, presentation, and interpersonal skills
- Experience with cloud platforms (AWS, Azure, GCP) preferred
- Operational experience with PKI deployment and lifecycle management preferred
- Prior experience with IAM, PAM, or secrets management solutions preferred
Full Job Posting
Our Mission
- At Palo Alto Networks, we’re united by a shared mission—to protect our digital way of life.
- We thrive at the intersection of innovation and impact.
Who We Are
- We are the cybersecurity partner of choice, trailblazing the path and shaping the future of our industry.
- Our values: Disruption, Collaboration, Execution, Integrity, and Inclusion.
Job Summary
- We are seeking a passionate, intellectually curious, and technically skilled Solutions Engineer to join our growing DevOps team.
- You will be the trusted technical advisor and subject matter expert to our customers, with a specific focus on application level and Agentic AI secrets management.
- This role involves working closely with the sales team, product management, and engineering teams.
Responsibilities
- Build and deliver product demonstrations and sales presentations.
- Conduct POC evaluations of Idira products with prospective customers.
- Act as the technical expert and trusted advisor for machine identity security solutions during the sales cycle.
- Partner with Account Executives to articulate the value of Idira’s solutions.
- Conduct technical discovery sessions to understand customer environments.
- Translate customer requirements into solution architecture and deployment strategies.
- Collaborate with product management and R&D to influence product direction.
- Stay up to date on industry trends and emerging DevOps tools.
- Assist in marketing efforts to generate pipeline and increase leads.
- Deliver technical workshops, webinars, and training sessions.
- Travel as needed to meet customers, attend conferences, or conduct on site workshops.
Qualifications
- 2+ years in a customer facing pre sales or solutions engineering role, ideally in cybersecurity or DevOps tooling.
- Strong understanding of DevOps practices and tools (CI/CD pipelines, containers, Kubernetes, Terraform, Jenkins, etc.).
- Experience working with Agentic AI frameworks, large language models (LLMs), or autonomous AI workflows.
- Development experience in Python, Go, Java, or Node.js.
- Scripting knowledge using PowerShell or Bash.
- Ability to work with REST APIs.
- Deep curiosity about the DevOps landscape.
- Familiarity with AI orchestration, prompt engineering, or integrating AI agents.
- Excellent communication, presentation, and interpersonal skills.
- Ability to distill complex technical concepts into business value propositions.
Preferred Qualifications
- Experience with cloud platforms (AWS, Azure, GCP) and their secrets management systems.
- Operational experience with PKI deployment and lifecycle management.
- Prior experience with IAM, PAM, or secrets management solutions.
- Knowledge of Zero Trust security models and security compliance frameworks.
- Hands on experience securing or deploying autonomous AI agents.
- Relevant certifications (e.g., Kubernetes, AWS, CyberArk Guardian or Defender) are a plus.
Compensation Disclosure
- The starting base salary (for non sales roles) or base salary + commission target is expected to be CAD 204,800.00 CAD 281,600.00/yr.
- The offered compensation may also include restricted stock units and a bonus.
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