Solutions Architect - Cloud Solutions

Role Summary

Microsoft 365 and Modern Workplace

• Assess, design, and implement Microsoft Modern Workplace solutions based on Microsoft 365 E5 and Office 365 services.
• Deploy and administer Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Intune, and Windows endpoint management.
• Implement Entra ID, multifactor authentication, Conditional Access, Identity Protection, and Privileged Identity Management.
• Implement Microsoft Defender for Endpoint, Office 365, Identity, and Cloud Apps.
• Implement Microsoft Purview Information Protection, Data Loss Prevention, retention, eDiscovery, Insider Risk Management, and compliance policies.

Infrastructure and Virtualization

• Design, deploy, and maintain Active Directory Domain Services, Group Policy, DNS, DHCP, File Services, Windows Server, and Exchange Server.
• Support Windows Server 2016, 2019, 2022, and newer releases.
• Administer enterprise virtualization platforms including Microsoft Hyper-V and VMware.
• Implement and manage Microsoft Configuration Manager/SCCM, endpoint deployment, patch management, application distribution, and compliance policies.

Migrations and Continuity

• Plan and execute Exchange Server to Exchange Online migrations.
• Plan and execute Microsoft 365 tenant-to-tenant migrations.
• Plan and execute Active Directory and file-server migrations.
• Plan and execute physical-to-virtual and virtual-to-virtual migrations.
• Design disaster recovery and business continuity solutions based on RPO and RTO requirements.
• Implement and manage backup, replication, recovery, and archiving solutions using Veeam and related technologies.

Support and Delivery

• Troubleshoot complex infrastructure, identity, messaging, security, backup, and cloud-related issues.
• Provide implementation and escalation support outside normal working hours when required by project or migration activities.
• Deliver documentation, knowledge transfer, and post-deployment support.

Experience Requirements

• Minimum of five years of hands-on IT experience as a Project Engineer, Systems Engineer, Infrastructure Engineer, or Customer Support Engineer.
• Demonstrated experience delivering enterprise infrastructure, Microsoft 365, security, cloud migration, and disaster recovery projects.
• Proven experience managing migrations for enterprise customers, financial institutions, and government entities.
• Strong knowledge of Microsoft hybrid infrastructure, identity, messaging, virtualization, backup, and security technologies.
• Ability to independently manage technical projects from assessment and design through implementation and handover.
• Strong troubleshooting, documentation, customer communication, and stakeholder-management skills.

Required Certifications

• Candidates may have a strong combination of Microsoft certifications or current equivalents.
• Relevant certifications include Windows Server Hybrid Administrator Associate and Microsoft 365 certifications covering tenant administration, identity, endpoint management, messaging, security, or compliance.

Location

• The role is based in Dubai, United Arab Emirates.