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Key skills for this role
Responsible for supporting, configuring, and continuously improving the software engineering tooling ecosystem used by R&D teams across the organization. The role helps ensure that tools supporting planning, collaboration, coding, testing, building, securing and deploying software remain reliable, efficient and aligned with the needs of engineering teams.
Examples of supported platforms include Jira, Confluence, Bitbucket, Jenkins, Bamboo, Artifactory and other software engineering, DevOps, and developer productivity tools.
The Software Tooling Support Engineer works closely with engineering teams, support partners, and stakeholders to provide operational support, implement improvements, and contribute to a consistent developer experience across the software development lifecycle.
Responsible for supporting, configuring, and continuously improving the software engineering tooling ecosystem used by R&D teams across the organization. The role helps ensure that tools supporting planning, collaboration, coding, testing, building, securing and deploying software remain reliable, efficient and aligned with the needs of engineering teams.
Examples of supported platforms include Jira, Confluence, Bitbucket, Jenkins, Bamboo, Artifactory and other software engineering, DevOps, and developer productivity tools.
The Software Tooling Support Engineer works closely with engineering teams, support partners, and stakeholders to provide operational support, implement improvements, and contribute to a consistent developer experience across the software development lifecycle.
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· Collaborate with engineering teams, stakeholders, suppliers, and support partners.
· Maintain application documentation, operational procedures, and knowledge articles.
· Share knowledge and contribute to continuous improvement initiatives.
· Participate in operational reviews, support meetings, and project activities.
Everything we’ll do for you
You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light up the future.
Global leader in lighting and Internet of Things solutions.
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Onsite
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