Soft Services Supervisor
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Key skills for this role
About the Role
IFM Facilities Management LLC seeks an experienced Soft Services Supervisor to oversee cleaning and soft services operations in shopping malls and airports. The role requires managing housekeeping staff, conducting quality audits, and ensuring high cleanliness standards.
Key Skills for This Role
Responsibilities
- Supervise daily soft services operations and cleaning activities
- Manage and coordinate housekeeping and cleaning staff
- Ensure high standards of cleanliness across assigned areas
- Conduct routine inspections and quality audits
- Monitor staff attendance, productivity, and performance
- Prepare duty rosters and manpower deployment plans
- Coordinate with clients and site management teams
- Ensure compliance with HSE policies and company procedures
- Handle client complaints and implement corrective actions
- Monitor cleaning equipment, materials, and consumables
Requirements
- Mall and airport soft services experience mandatory
- Minimum 2 3 years of experience as a Soft Services Supervisor
- Strong knowledge of housekeeping and cleaning operations
- Experience managing large teams in high traffic environments
- Good communication and leadership skills
- Ability to prepare reports and maintain operational records
- UAE experience preferred
Full Job Posting
Job Overview
- Seeking an experienced Soft Services Supervisor to oversee cleaning and soft services operations across facilities.
- Must have experience working in shopping malls and airports.
Key Responsibilities
- Supervise daily soft services operations and cleaning activities.
- Manage and coordinate housekeeping and cleaning staff.
- Ensure high standards of cleanliness across assigned areas.
- Conduct routine inspections and quality audits.
- Monitor staff attendance, productivity, and performance.
- Prepare duty rosters and manpower deployment plans.
- Coordinate with clients and site management teams.
- Ensure compliance with HSE policies and company procedures.
- Handle client complaints and implement corrective actions.
- Monitor cleaning equipment, materials, and consumables.
Requirements
- Mall and airport soft services experience is mandatory.
- Minimum 2 3 years of experience as a Soft Services Supervisor.
- Strong knowledge of housekeeping and cleaning operations.
- Experience managing large teams in high traffic environments.
- Good communication and leadership skills.
- Ability to prepare reports and maintain operational records.
- UAE experience is preferred.
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