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SOC Analyst (L1)
NTT DATA
Delhi, IND
Full-time
Entry · 2+ years experience
Onsite
Discovered 3 weeks ago
firewallsIPSWeb Application FirewallDDOSEDRSIEM
Free
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firewallsIPSWeb Application Firewall
Key Skills for This Role
firewallsIPSWeb Application FirewallDDOSEDRSIEM
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Academic Qualifications and Certifications
- BE/BTech in Electronics/EC/EE/CS/IT Engineering
- At least one security certification such as CCNA Security, CCSA, CEH, CompTIA
- Required Experience:
- Minimum 2 years of experience in handling security related products & services and preferably SIEM solution.
- Person should have adequate knowledge of security devices like firewalls, IPS, Web Application Firewall, DDOS, EDR, Incident response, SOAR and other security devices.
- Construction of SIEM content required to produce Content Outputs (e.g., filters, active lists, correlation rules, reports, report templates, queries, trends, variables)
- Knowledge of packet level analysis
- Knowledge of networking protocols and technologies and network security
- Sound analytical and troubleshooting skills
Key Responsibilities
- Monitors client infrastructure and solutions.
- Identifies problems and errors prior to or when they occur.
- Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
- Investigates first line incidents assigned and identifies the root cause of incidents and problems.
- Provides telephonic or chat support to clients when required.
- Schedules maintenance activity windows for patching and configuration changes.
- Follows the required handover procedures for shift changes to ensure service continuity.
- Reports and escalates incidents where necessary.
- Ensures the efficient and comprehensive resolutions of incidents and requests.
- Updates existing knowledge articles or create new ones.
- Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
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