ServiceNow Cloud Migration Lead (Senior Consultant - Platform Engineering)
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Key skills for this role
About the Role
Müller's Solutions is seeking a ServiceNow Cloud Migration Lead to own and deliver the migration of a ServiceNow instance from on-premise to GCP.
Key Skills for This Role
Responsibilities
- Lead end to end migration planning: discovery, architecture, cutover, and post migration validation
- Conduct full assessment of the current on prem instance (version, customizations, integrations, data volume)
- Design the migration approach — clone based lift, upgrade alignment, or phased rollout
- Manage ServiceNow cloning, MID Server reconfiguration, and GCP connectivity
- Audit and remediate custom scripts, flows, and integrations pre migration
- Coordinate with the client's infrastructure and security teams on network, SSO, and firewall changes
- Execute UAT support, regression testing, and hypercare post go live
- Produce migration runbooks, risk registers, and cutover plans
Requirements
- 5+ years on the ServiceNow platform
- At least one completed cloud migration (on prem to cloud)
- Strong knowledge of ServiceNow architecture: MID Servers, instance cloning, upgrade paths
- Hands on experience with GCP networking concepts (VPC, Cloud Interconnect, DNS)
- Proficiency in ServiceNow scripting (Business Rules, Script Includes, Flow Designer)
- Integration experience: REST, SOAP, LDAP, SSO/SAML
- Familiarity with ServiceNow PDI, instance hierarchy, and clone exclusion rules
Full Job Posting
Role Overview
- Müller's Solutions is seeking an experienced ServiceNow Cloud Migration Lead to own and deliver the migration of a ServiceNow instance from a self hosted (on premise) environment to ServiceNow on GCP. This is a hands on technical leadership role requiring deep platform knowledge and a structured del
Key Responsibilities
- Lead end to end migration planning: discovery, architecture, cutover, and post migration validation
- Conduct full assessment of the current on prem instance (version, customizations, integrations, data volume)
- Design the migration approach — clone based lift, upgrade alignment, or phased rollout
- Manage ServiceNow cloning, MID Server reconfiguration, and GCP connectivity
- Audit and remediate custom scripts, flows, and integrations pre migration
- Coordinate with the client's infrastructure and security teams on network, SSO, and firewall changes
- Execute UAT support, regression testing, and hypercare post go live
- Produce migration runbooks, risk registers, and cutover plans
Required Skills
- 5+ years on the ServiceNow platform; at least one completed cloud migration (on prem → cloud)
- Strong knowledge of ServiceNow architecture: MID Servers, instance cloning, upgrade paths
- Hands on experience with GCP networking concepts (VPC, Cloud Interconnect, DNS)
- Proficiency in ServiceNow scripting (Business Rules, Script Includes, Flow Designer)
- Integration experience: REST, SOAP, LDAP, SSO/SAML
- Familiarity with ServiceNow PDI, instance hierarchy, and clone exclusion rules
Nice to Have
- CSA or CIS certification
- Experience with ServiceNow Health Scan and ATF (Automated Test Framework)
- Prior work in KSA/GCC enterprise environments
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