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Service Now Platform Engineer IV
Ahold Delhaize USA
Chicago, USA
Full-time
Senior · 8+ years experience
Hybrid
USD 146960-220440 yearly / year
Discovered 1 weeks ago
CI/CD
Free
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CI/CD
Key Skills for This Role
CI/CD
Full Job Posting
- Architect platform services and CI/CD capabilities using reusable modules.
- Champion best-in-class ServiceNow development practices, maximizing use of OOB capabilities to accelerate delivery, ensure platform consistency, and reduce operational risk.
- Automate provisioning, configuration, and compliance validations.
- Harden platforms and pipelines with integrated controls and guardrails.
- Improve observability, tuning signals for fast diagnosis.
- Lead migrations, upgrades, and complex incidents.
- Document standards, runbooks, and developer guides.
- Mentor engineers and champion product mindset practices.
- May be called upon to support critical escalations and must be available during urgent IT incidents as needed.
- Bachelor's degree or equivalent years of work experience.
- 8+ years in platform or infrastructure engineering.
- Strong background in automation, CI/CD, and container/runtime services.
- Proven incident response and reliability engineering skills.
- Effective communication and influence.
- Exposure to cost optimization and performance testing at scale.
- Familiarity with artifact and dependency management.
About Ahold Delhaize USA
Grocery Retail
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