Analyst III HRIS Demand

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

The HRIS Demand Analyst is a storyteller, translating common-language business problems and opportunities into technical stories. The primary purpose of this role is SME level knowledge, governance, and requirements gathering for all US HR Systems-related demand management and business processes (including cloud-based apps and on-premises solutions) supporting Ahold Delhaize's US Associate population of over 200,000 active associates.

The HRIS Demand Analyst is responsible for US HR Systems Related Demand Management, including Detailed Business Analysis, Establishing Requirements, Prioritization, End User Change Management, as well as ensuring critical HR Systems projects are operating effectively. This role develops strategies to define, analyze, and prioritize changes required to support US Business Services and our Brands.

Primary Liaison with US Brands related to HR Systems and related processes.

Gather and document requirements from customers related to new demand requests.

Conduct business requirements analysis related to demand requests identify key stakeholder engagement, and conduct a detailed impact assessment. Estimate and evaluate effort for scheduled projects and Business as Usual operational changes.

Provide ad-hoc reporting and analysis to support project work.

Accountable for stakeholder engagement - facilitate meetings and dialogues between stakeholders, customers, HRIS, and local and global IT partners to ensure alignment.

Work closely with the Product Owner, Business Analyst, and Adoption Specialists to ensure solutions align with business goals and user needs.

Collaborate with design teams, global, and other personnel to streamline application services.

Demonstrate a deep understanding of the business processes related to all relevant systems.

Demonstrate an understanding of functionality, maintenance and support of the core HR systems.

Demonstrate the ability to teach/train/mentor other team members and communicate professionally with business customers.

Serve as primary subject matter expert for HR system related core processes within all HR systems.

Develop and maintain appropriate process documentation for assigned projects.

Use HR system and process knowledge to influence business processes and decisions, creating an HR competitive advantage for our diverse retail brands, supply chain, and shared services customers. Identify the need for and manage the framework of demand management policies and protocols to ensure successful change implementation.

Provide input on the impact assessment for SAP half yearly releases and provide support to the HR Operations team in defining and delivering testing requirements.

Manage functional review activities to include creating business requirements standards, demand management checklists, resolving business process questions and concerns, and making improvement recommendations for prioritization pipeline, presentations and formal executive reviews.

Partner with Brands and Global Product Owner and Enterprise Platform Teams to improve the HR User Experience for HR systems, applications and technology - evaluating operational pain points and developing enhancement suggestions.

Primary Liaison with US Brands related to HR Systems and related processes

Conduct business requirements analysis related to demand requests identify key stakeholder engagement, and conduct a detailed impact assessment

Accountable for stakeholder engagement - facilitate meetings and dialogues between stakeholders, customers, HRIS, and local and global IT partners to ensure alignment

Demonstrate a deep understanding of the business processes related to all relevant systems

Demonstrate an understanding of functionality, maintenance and support of the core HR systems

Demonstrate the ability to teach/train/mentor other team members and communicate professionally with business customers

Serve as primary subject matter expert for HR system related core processes within all HR systems

Estimate and evaluate effort for scheduled projects and Business as Usual operational changes.

Provide ad-hoc reporting and analysis to support project work

Develop and maintain appropriate process documentation for assigned projects

Manage functional review activities to include creating business requirements standards, demand management checklists, resolving business process questions and concerns, and making improvement recommendations for prioritization pipeline, presentations and formal executive reviews

Collaborate with design teams, global, and other personnel to streamline application services

Use HR system and process knowledge to influence business processes and decisions, creating an HR competitive advantage for our diverse retail brands, supply chain, and shared services customers

Identify the need for and manage theframework of demand management policies and protocols to ensure successful change implementation.

Bachelor's Degree or equivalent combination of education and related work experience. Certifications in Project Management, Business Analysis, or similar preferred.

4+ years of HRIS or significant proven HR analytical experience.

Intermediate MS Office - especially Excel. HR System and Process Knowledge. Ability to analyze complex data sets and derive actionable insights. Aptitude for comprehending and leveraging both HR and technical concepts for continuous improvement and process re-design.

Systems knowledge including:

SuccessFactors Employee Central.

SuccessFactors Learning.

SuccessFactors Recruiting & Onboarding.

SuccessFactors Talent.

SuccessFactors Employe Central Payroll (ECP) Replication.

SuccessFactors Employe Central Payroll (ECP).

MuleSoft Integration Layer.

Kronos.

HR Mecca.

OrgVue.

FileSoft.

PeopleFluent.

Key Vendor Integrations.

Filenet.

Custom In-House Solutions: BU, PTO Admin, UDF, Union Ben Admin (UBA), & Union Contribution (UFC).

Bachelor's Degree or equivalent combination of education and related work experience.

Certifications in Project Management, Business Analysis, or similar preferred

Critical thinking skills

Intermediate MS Office - especially Excel

Written and spoken communication, ability to actively listen and understand/discern meaning, and ask thoughtful followup questions to ensure clarity; comfort in talking and presenting to multiple levels in the organization

Ability to analyze complex data sets and derive actionable insights

Strong attention to detail

HR System and Process Knowledge

Strong problem solving skills to address business challenges

Self-starter and able to work independently

Aptitude for comprehending and leveraging both HR and technical concepts for continuous improvement and process re-design.

Strong interpersonal skills to work effectively with cross-functional teams. Ability to build and maintain relationships with stakeholders at all levels.

Ability to build and maintain relationships with stakeholders at all levels.

Flexibility to adapt to changing business needs and priorities. Openness to learning new technologies and methodologies.

Openness to learning new technologies and methodologies.

Thoroughness in documenting processes and requirements.

Creative thinking to identify and implement innovative solutions.

Proactive approach to staying updated on industry trends and best practices

Able to handle multiple priorities and maintain a high level of confidentiality Systems knowledge including: SuccessFactors Employee Central SuccessFactors Learning SuccessFactors Recruiting & Onboarding SuccessFactors Talent SuccessFactors Employe Central Payroll (ECP) Replication SuccessFactors Employe Central Payroll (ECP) MuleSoft Integration Layer Kronos HR Mecca OrgVue FileSoft PeopleFluent Key Vendor Integrations Filenet Custom In-House Solutions: BU, PTO Admin, UDF, Union Ben Admin (UBA), & Union Contribution (UFC)

SuccessFactors Employee Central

SuccessFactors Learning

SuccessFactors Recruiting & Onboarding

SuccessFactors Talent

SuccessFactors Employe Central Payroll (ECP) Replication

SuccessFactors Employe Central Payroll (ECP)

MuleSoft Integration Layer

Kronos

HR Mecca

OrgVue

FileSoft

PeopleFluent

Key Vendor Integrations

Filenet

Custom In-House Solutions: BU, PTO Admin, UDF, Union Ben Admin (UBA), & Union Contribution (UFC)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Join our Talent Community to stay updated on opportunities with Ahold Delhaize USA. You’ll be the first to know about new positions that match your career aspirations. To join, click here: Talent Community - Ahold Delhaize USA (careerswithus.com) .

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business. Learn More About Our Benefits - Click Here

Ahold Delhaize USA is an equal opportunity employer.

Under the Federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click here to view the in-network rates and out-of-network allowed amounts and billed charges for health benefits offered by Ahold Delhaize USA.

Our employees and prospective employees are treated with respect and dignity. As an equal opportunity employer, we comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

We provide reasonable accommodations to applicants and employees with disabilities. If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at tad@adusa.com.