Service & Maintenance Engineer
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Key skills for this role
Role Overview
The Service and Maintenance Engineer will join the Operation Support team.
The role maintains and troubleshoots CNC and production machinery, with a strong focus on DMG Mori and multi-axis CNC machines.
The position supports equipment reliability, preventive maintenance, fault diagnosis, and emergency breakdown response.
The role aims to minimise production downtime and ensure safe and efficient operations.
Key Skills for This Role
Full Job Posting
About EDGE
EDGE is a UAE-based advanced technology group working across defence and emerging technologies.
EDGE operates through more than 35 specialised companies and multiple centres of excellence.
The organisation is headquartered in the United Arab Emirates and based in Abu Dhabi.
About the Role
The Service and Maintenance Engineer will join the Operation Support team.
The role maintains and troubleshoots CNC and production machinery, with a strong focus on DMG Mori and multi-axis CNC machines.
The position supports equipment reliability, preventive maintenance, fault diagnosis, and emergency breakdown response.
The role aims to minimise production downtime and ensure safe and efficient operations.
Responsibilities
- Perform scheduled, preventive, and emergency maintenance on DMG Mori and multi-axis CNC machines.
- Troubleshoot electrical, mechanical, pneumatic, and hydraulic systems.
- Diagnose faults on Fanuc, Siemens, and Heidenhain CNC controllers.
- Perform geometric and mechanical machine alignment using dial indicators, lasers, and test bars.
- Service and repair WEDM and EDM systems.
- Troubleshoot PLCs, automated circuits, and control panels.
- Back up and restore CNC parameters, PLC programs, and machine data.
- Conduct root-cause analysis of recurring machine failures.
- Support machine installation, relocation, repairs, and technical upgrades.
- Develop and maintain preventive maintenance schedules.
- Manage critical spare parts and maintain accurate maintenance records through CMMS.
- Ensure compliance with HSE requirements and lockout/tagout procedures.
Basic Qualifications
- Bachelor's degree in Mechanical Engineering or Electrical Engineering.
- 5–10 years of relevant experience in maintenance or service engineering.
- Strong hands-on experience in CNC machine maintenance and troubleshooting.
- Knowledge of mechanical, electrical, pneumatic, and hydraulic systems.
- Ability to read and interpret electrical and mechanical schematics.
- Experience in fault diagnosis and root-cause analysis.
- Good written and spoken English.
Preferred Qualifications
- 3–5 years of hands-on experience servicing DMG or DMG Mori machines.
- Experience with Fanuc, Siemens, and/or Heidenhain controllers.
- Hands-on experience with PLC fault finding and automated systems.
- Experience servicing WEDM and EDM machines.
- Knowledge of CNC machine alignment and mechanical fitting.
- Experience using SAP, Maximo, or a similar CMMS platform.
- Industrial safety or electrical regulation certifications.
- Arabic language skills are an advantage.
Working at EDGE
- EDGE provides learning opportunities through a dedicated learning academy and digital learning platforms.
- Depending on role and seniority, benefits may include family visas, annual flight tickets, medical insurance, and education allowances.
- EDGE promotes career development, collaboration, and continued technical learning.
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