Senior Technical Consultant
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Key skills for this role
About the Role
Job Title Senior Technical Consultant - Portworx integrated OpenShift environments Job Scope The Senior Technical Consultant is accountable for Portworx deployment and administr.
Key Skills for This Role
Responsibilities
- Develop technical specifications and achieve final consensus
- Design, configure and customize solutions provided to clients
- Conduct gap analysis for technical issues
- Conduct upgrades and programming exercises
- Create implementation documentation
- Conduct User Acceptance Test with clients
- Deliver technical trainings and enablement sessions
- Drive project implementation to successful ending
- Assist in pre sales activities including presentations, demos, proposals
- Identify valuable information for new sales and services opportunities
- Ensure proper and updated documentation
Requirements
- At least 5 years of relevant experience as Portworx operations/support engineer
- Strong hands on production experience supporting Portworx integrated OpenShift environments
- Bachelor's degree in Computer Science or related field
- Experience with Portworx deployment and administration
- Experience with OpenShift storage integration and CSI operations
- Experience with backup, DR, replication, and failover operations
Full Job Posting
Job Title
- Senior Technical Consultant Portworx integrated OpenShift environments
Job Scope
- The Senior Technical Consultant is accountable for Portworx deployment and administration, OpenShift lifecycle and Portworx upgrade management.
Main Duties and Responsibilities
- Develop technical specifications related to the company solutions and achieve final consensus
- Design, configure and customize solutions provided to clients as requested and validated by internal and external stakeholders
- Conduct a gap analysis for all technical issues such as but not limited to interfaces to other systems and new applications/modules recommending enhancements and solving complaints and inquiries
- Highlight inconsistencies through the implementation of different solutions and take action while ensuring the company methodologies are well maintained
- Conduct upgrades and programming exercises and implementations
- Create necessary implementations through best practices and design documentations
- Conduct User Acceptance Test with the client to ensure the successful delivery of the project tasks
- Deliver technical trainings and conduct enablement sessions to colleagues on products of expertise
- Drive the project implementation to a successful ending and ensure customers expectations are met
- Assist in pre sales activities including presentations, demos, proposals and scoping
- Identify valuable information for new sales and services opportunities while working with the client's team
- Ensure a proper and updated documentation
Position Requirements
- Portworx deployment and administration
- OpenShift storage integration and CSI operations
- Day 2 production support and troubleshooting
- Storage performance and incident management
- Backup, DR, replication, and failover operations
- Cluster, node, and storage failure troubleshooting
- OpenShift lifecycle and Portworx upgrade management
Education
- Bachelor's degree in Computer Science or any other related field
Experience
- At least 5 years of relevant experience as Portworx operations/support engineer with strong hands on production experience supporting Portworx integrated OpenShift environments.
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