Senior System Analyst - Information Security - UAE National

Applies business process improvement practices, to reengineer existing information security services, channels, and technologies business processes.

Conducts As-Is assessments, defines To-Be processes, identifies issues and risks involved and gather consensus from involved Departments on the implementation.

Identifies bottlenecks with existing information security services, channels, and technologies processes and define how TSG can help address bottlenecks and issues.

Works closely with Information Security Manager to develop and validate information security services, channels, and technologies that support end-users' business cases and ensures compliance with RTA enterprise architecture standards

Facilitates Proof of Concepts (PoC’s) in coordination with corporate architecture team to demonstrate to user users how information security services, channels, and technologies address their requirements

Develops high-level implementation plan, data migration and cleaning strategy for information security services, channels, and technologies in coordination with users and project managers.

Supports Application Governance Quality Assurance team in developing test cases based on business requirements to be used during user acceptance testing phases of the projects

Acts as the first point of contact for any clarifications and disputes pertaining the project scope during the information security services, channels, and technologies planning and execution phases.

Escalates issues/risks, and present periodic reports including strategy studies for improving the information security services, channels, and technologies processes, measure and report success factors and satisfaction level of users, customers to be based upon key performance indicators and benchmarks.

Performs other responsibilities associated with the position as appropriate

Understands the business strategy and work with the Information Security Manager to develop business cases and initiatives and present them to agencies and sectors

Identifies key performance indicators and develop cost/benefit analysis to forecast and measure information security services, channels, and technologies benefits.

Captures and documents information security services, channels, and technologies business objectives and functional requirements and translate them into requirements and solution definition documents in a comprehensive, meaningful and well-structured manner.

Ensures that information security services, channels, and technologies end solution aligns with business strategy.

Produces detailed business use cases, system use cases, entity relationship modelling, function hierarchy diagramming and process modelling, function to entity mapping and attributing the entities etc.

Ensures that future phases of information security services, channels, and technologies, agency specific and government initiatives in terms of new service and delivery channels are effectively planned.

Research information security services, channels, and technologies trends both in terms of business applications and process automation.

Solicits and evaluate Information Security services, channels, and technologies requests to determine cost feasibility research and identify options and recommend solutions that best serve business needs across the RTA.

Bachelor's degree in computer science/IT or equivalent from recognized university.

Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards.

Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.

Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.

Innovative problem-solver who can generate workable solutions and resolve complaints.

Awareness of international best practices for user experience design

Experience in business analysis and quality assurance experience in the digital, and mobile space # Knowledge on latest developments of user experience improvement practices

Experience in mobile testing environments

Resourceful team player who excels at building trusting relationships with customers and colleagues.

Ability to manage producing effective information security interfaces, taxonomies and metadata frameworks, and interface designs

Experience working as a liaison between Business Units and Information Technology.

Examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.

Performing research activities to gather information on latest developments in technology for business improvements.

6 years of working experience

Computer-literate performer with extensive software proficiency covering wide variety of applications.

Developing business cases for various business needs of RTA.

Exceptional listener and communicator who effectively conveys information verbally and in writing

Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.