Senior Solution Architect – Microsoft Dynamics 365 / CRM
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- Define and maintain the end-to-end solution architecture for Microsoft Dynamics 365 CRM-based solutions.
- Design scalable and secure solutions using Microsoft Dynamics 365, Dataverse, Azure and related Microsoft technologies.
- Lead technical architecture and design for new services, enhancements, integrations, and transformation initiatives.
- Review existing architecture and identify opportunities for optimization, modernization, and simplification.
- Design integration architecture between Dynamics 365, Databricks, enterprise applications, APIs, external systems, and data platforms.
- Define API, integration, data flow, authentication, and security architecture.
- Ensure appropriate application, data, integration, and infrastructure architecture principles are followed.
- Work closely with business analysts, developers, data architects, cybersecurity teams, infrastructure teams, and project managers.
- Review technical designs, solution architecture documents, integration specifications, and development approaches.
- Provide technical leadership and guidance to development and implementation teams.
- Ensure solutions comply with organizational security, data protection, governance, and architecture standards.
- Identify technical risks, dependencies, scalability issues, and potential points of failure.
- Support technical evaluations and provide recommendations on technology and solution options.
- Participate in architecture review boards and technical decision-making.
- Ensure high availability, disaster recovery, performance, scalability, and maintainability are considered in solution designs.
Mandatory Technical Requirements
- Minimum 10+ years of experience in IT, with significant experience in solution/enterprise architecture
- Minimum 5+ years of hands-on experience with Microsoft Dynamics 365 CRM.
- Strong expertise in Dynamics 365 Customer Engagement (CE) and Microsoft Dataverse.
- Strong knowledge of Dynamics 365 architecture, customization, security roles, business units, workflows, plugins, APIs, and integrations.
- Strong experience with Azure cloud architecture.
- Strong experience designing enterprise integrations using APIs, REST, messaging, and integration platforms.
- Strong understanding of data architecture and integration between CRM and enterprise data platforms.
- Strong understanding of Databricks and modern data-platform architecture, sufficient to design and govern integrations with the data platform.
- Experience with Microsoft technologies such as Azure Integration Services, API Management, Logic Apps, Functions, Service Bus, Power Platform, and Power BI is highly desirable.
- Strong understanding of identity and security technologies, including Microsoft Entra ID, OAuth 2.0, SSO, MFA, RBAC, and secure API integration.
- Experience with enterprise architecture principles and architecture documentation.
- Strong understanding of performance, scalability, high availability, and disaster recovery.
- Excellent communication and stakeholder-management skills.
Preferred Certifications
- Microsoft Certified: Power Platform Solution Architect Expert
- Microsoft Certified: Dynamics 365-related certifications
• Microsoft Certified: Azure Solutions Architect Expert
- · TOGAF or equivalent enterprise architecture certification
Experience
- IT (solution/enterprise architecture): 10 years (Preferred)
- Microsoft Dynamics 365 CRM: 5 years (Preferred)
Language
- English (Preferred)
• Microsoft Certified (Preferred)
- QID (Preferred)
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