Senior Scrum Master

Responsibilities

• Lead and facilitate Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives.
• Ensure team members understand project objectives, focusing on cross-functional accountability, teamwork, and iterative processes toward well-defined goals.
• Mentor and coach less experienced Scrum Masters and team members on Agile practices and principles.
• Facilitate productivity by setting up meetings and removing blockers that obstruct the team’s sprint goals or performance.
• Facilitate Scrum of Scrum meetings to track quarterly release progress across teams.
• Protect the team from outside influences to ensure the team remains focused on priorities.
• Drive continuous improvement initiatives across multiple teams, using retrospectives to identify opportunities that optimize velocity and quality while mitigating risks.
• Serve as the liaison between the Product Owner, Lead Engineer/development team, and senior management to ensure all milestones and requirements are met.
• Partner with senior management within Technology to develop best practices, process enhancements, and strategic planning to increase velocity and overall team effectiveness.
• Partner with the Product Owner to ensure backlog items are prioritized based on business value and ready for the team.
• Develop and track key performance metrics for teams, using data to drive continuous improvement and Agile practices refinement.
• Track the overall team’s progress and routinely communicate/report to senior management.
• Ensure all Scrum teams follow defined policies and procedures for consistent results across teams.
• Enforce process and policies, including timesheets and ADO maintenance.
• Identify risks and impediments to sprint/project deliverables and work towards mitigation and proactive escalation.
• Help new hires with process adoption and maintain process documentation as it evolves.
• Coordinate with Professional Services for work prioritization, critical escalations and unplanned work disruptions and project go live.