greenhouse
Business Analyst
Bridgeway Benefit Technologies
Remote, USA
Full-time
Entry · 1+ years experience
Remote
Discovered 1 weeks ago
Microsoft Office
Free
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Responsibilities
- Engage directly with customers to facilitate the implementation, configuration, testing, and training of Bridgeway’s software suite.
- Effectively prioritize and execute multiple development projects, including eligibility files and module installations.
- Translate business needs into well-defined and detailed requirements, user stories, and user-focused solutions and design documents.
- Engage and positively influence stakeholders in requirements-gathering sessions and solution review meetings, demonstrating your ability to communicate with end users, executive sponsors, and IT resources.
- Collaborate with cross-functional teams to ensure alignment with stakeholder needs and business objectives.
- Utilize a variety of tools and resources to address customer application questions or issues related to database, system configurations/setup, product functionality, and business enhancements.
- Develop and maintain a comprehensive understanding of our products, solutions, and capabilities.
Requirements
- Possess 1-3 years of experience as a Business Analyst or in software implementation, with experience working with external clients
- Knowledge of the benefits administration or Taft-Hartley industry is a plus
- Ability to manage multiple projects, prioritize tasks effectively, and meet deadlines
- Exceptional written and verbal communication skills, with an emphasis on clarity and conciseness
- Demonstrate strong initiative and a natural aptitude for learning in a complex and ever-evolving technology environment
- Advanced proficiency in Microsoft Office products, particularly Excel
- Bachelor’s degree in information systems, Computer Science, or a related field
- Bridgeway is an Equal Opportunity Employer.
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