Senior Product Manager – Merchant Acquiring & Payments
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Key skills for this role
Role Overview
A growing FinTech business is seeking a Senior Product Manager specializing in merchant acquiring and payments.
The role owns the product lifecycle from strategy, discovery, and business case through requirements, development, launch, performance, and continuous improvement.
The position combines product thinking, payments expertise, technical fluency, commercial judgment, and hands-on execution.
Key Skills for This Role
Full Job Posting
Role Overview
A growing FinTech business is seeking a Senior Product Manager specializing in merchant acquiring and payments.
The role owns the product lifecycle from strategy, discovery, and business case through requirements, development, launch, performance, and continuous improvement.
The position combines product thinking, payments expertise, technical fluency, commercial judgment, and hands-on execution.
Product Strategy and Delivery
- Own product strategy, roadmap, and lifecycle for merchant acquiring and payment acceptance products.
- Identify opportunities by understanding merchants, markets, competitors, and payment trends.
- Design and launch products across POS, SoftPOS, e-commerce, payment gateways, payment links, and other acceptance channels.
- Translate customer and business needs into PRDs, user stories, functional requirements, and acceptance criteria.
Payment Operations and Optimization
- Own and optimize merchant onboarding, authorization, capture, routing, settlement, reconciliation, refunds, chargebacks, and reporting journeys.
- Monitor transaction volume, approval rates, conversion, revenue, merchant activation, and retention.
- Improve payment performance, reduce friction, and increase merchant adoption and profitability.
Stakeholder and Partner Management
- Work with Engineering, Architecture, UX/UI, Data, Operations, Risk, Compliance, Finance, and Sales teams.
- Work with acquiring banks, PSPs, processors, gateways, card schemes, and technology partners on integrations and product development.
- Lead product discovery, testing, pilots, and launches to ensure commercial and operational readiness.
Market and Regulatory Awareness
- Stay current on Visa, Mastercard, and relevant regulatory or scheme developments.
- Translate payment network and regulatory changes into product opportunities or requirements.
- Continuously challenge existing processes and products and bring new ideas to the business.
Experience and Domain Knowledge
- At least 8 years of product management experience with significant payments, merchant acquiring, or FinTech experience.
- Deep understanding of the merchant acquiring ecosystem and payment lifecycle.
- Strong knowledge of POS, SoftPOS, e-commerce acquiring, payment gateways, and payment processing.
- Experience with acquirers, PSPs, processors, payment gateways, or card schemes.
- Strong understanding of authorization, capture, routing, settlement, reconciliation, refunds, disputes, and chargebacks.
- Technical understanding of APIs, integrations, payment architecture, and technical product requirements.
- Experience taking products from 0 to 1 and scaling or improving existing products.
Commercial and Leadership Capabilities
- Ability to translate complex business needs into clear technical requirements and work effectively with Engineering teams.
- Strong commercial understanding of revenue, profitability, merchant value, and market potential.
- Excellent analytical, problem-solving, stakeholder-management, and communication skills.
- Creative, entrepreneurial, hands-on approach suited to a fast-moving FinTech environment.
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